Hotel Dekat Sanctuary of Hope and Time Capsule

"Our stay at SOTA was nothing short of amazing. The drive to the retreat was not too out of reach, and made sense, as we were in the jungle of Puerto Morelos. We arrived a little later than expected, but greeted upon arrival at the gate by the staff. We were helped with our luggage to our stay, and we were stunned at every step! In our unit, there were fresh fruits waiting for us on the table. Our room was surrounded by glass looking out into the jungle, and every room had access to opening...

"Todo muy bien . Instalaciones ,limpieza atención, me súper encantó pasear a la orilla del mar ,mis niños felices en la piscina y yo relajado en las hamacas."

"I like everything, we have wonderful time"

"Had a great stay. Entertainment was Amazing!"

"Check-in was easy, and everything was close to the location. I would recommend this place to others; it's safe and very clean. The beds are a bit hard, so if that bothers you, then I would say no to this place; other than that, everything is perfect"

"Great beachfront hotel, walking distance to many amenities. Real negative was the wifi though. Basically didn’t have any."

"Accommodations are very clean, great location, staff are very friendly and helpful. This Accommodation would be great for short term guests but falls very short on long term guests. I was booked for 7 weeks but was expected to go that long without fresh sheets and towels unless I was willing to pay for them. When I wanted to send my linens to Rush Laundry for much less than what they wanted to charge me, I was told that I couldn't send their property out...on the original booking it stated that...

"Good staff"

"The apartment was very clean upon arrival, checkin was easy, (keys in a lock box). Lots to see and do everything within walking distance. The beach 5 min walk and a large grocery also 5 min away. If you have mobilty issues this place has 34 steps to walk up to get in. There was no housekeeping and no broom to sweep up all the fallen palapa grass from the roof of the apt which seems to fall daily."

"It was a pleasant stay except that! The hot water does not work, the air conditioning fails 1 time out of 4. Not to mention that the pool's water levels are too low, so the filter doesn't work.…. "

"lleven repelente y bloqueador"

"Great hotel, but bad location because of how far and difficult it is to get to via car."

"The hotel was fantastic. Very clean entrance way and amazing air conditioning as soon as you walked in. The rooms were clean, modern, air conditioned and we had a small balcony with sea view. The rooftop pool and bar were great and we had a fabulous meal on our last night there. Only issue entering the hotel is there is no ramp for wheelchairs which made it difficult as my daughter had to lift the wheelchair up quite a large step so we could enter the hotel. Puerto Morelos overall is not...

"Very nice room and environment. The beds were very hard, but we loved everything else about the room. Breakfast was good and we could order it in advance so they could prepare it and we didnt have to wait. Very good service overall!"

"Room was absolutely beautiful with picturesque views. Room was exactly as shown during booking. Property is very clean and quiet. Gali, Ramses and Adriana were always present to make sure my stay was comfortable. They were great to talk with and excellent resource to good food spots. I will definitely come back here."