Hotel Dekat Monumen Laluan Cenotes

"It’s was wonderful, great location, super friendly staff. Loved all the daily extra activities that were offered. Cons: tips were expected at every meal"

"The property is very well located in Puerto Morelos with plenty of restaurants within walking distance. Daily cleaning for additional charges, but they offer new towels if you’re available at the time. Internet was not working during my 4 days stay."

"Many of the staff were indifferent and seemed to be bothered to assist. Platinum Club staff members were rude and extremely condescending. I booked a 9 night 10 day vacation and Platinum staff told me no menu restaurants were available for my entire stay and I would have to eat at the buffet every day. I told the staff member to cut off my wrist band and return my money! Of course when I walked out, menu restaurants became available. My recommendation is management staff need to get out of the...

"Tiene una excelente ubicacion. Todo queda cerca, cebtro comercial, lugares para comer y sobre todo la playa."

"Vista muy linda"

"El personal de cocina, o que sirve siempre está enojado. Contesta mal. Los meseros son otro boleto, ellos son muy atentos"

"Habitación muy limpia, el lugar muy lindo y tranquilo."

"Excelente todo como siempre su servicio de laura nuestra mesera excelente 👌"

"On arrival I found the beach to be ankle deep in foul smelling seaweed. The pool was a construction zone with a film of cement dust covering all the pool chairs and the water. It was completely unusable. No attempt had been made by the hotel to inform me about this in advance. After numerous discussions with the reception staff eventually they moved me to another much better property of their 20.minutes walk from the downtown. I suggested they clean the seaweed themselves but they said it was...

"This place could really be something! The location is amazing, the deck, small pool and views from both are pretty good. However, the place is not that clean. We had some ants in our room, in the kitchen area and near the bed too which was a bit of a concern. It was not infested by any means but they could use a bug spray so we don’t have to worry about our food on the counter top or bugs in the bed. There was dust on everything and I mean clumps, I’m not that particular but omg my allergies. No...

"Just one word I would never stay in this hotel ever, not reccomended. No wifi no hot water"

"Nice staff"

"Nice location on the beach. Sheets and towels were clean, maids came and left. Got a back massage and it was amazing!"

"The apartment was very clean upon arrival, checkin was easy, (keys in a lock box). Lots to see and do everything within walking distance. The beach 5 min walk and a large grocery also 5 min away. If you have mobilty issues this place has 34 steps to walk up to get in. There was no housekeeping and no broom to sweep up all the fallen palapa grass from the roof of the apt which seems to fall daily."

"The ocean had a lot of red algae so we couldn’t swim in it, but the pools were amazing, so it really didn’t matter. Beautiful property!"

"We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...