Hotel Dekat Spa Hutan

"We stay for three days they never cleaned the room or change the bed. The pool was dirty green and the access to property is so far from everything else. We were not able to get an Uber to take us out of the property. I will not recommend it for a tourist location. The Jacuzzi was so full of chemicals that we have to get out immediately because the skin was burning. The apartment was in front of the pool that have no many blinds and two of the sliding doors so it’s like being in a store where...

"Todo muy limpio Nos atendieron muy amablemente el chef muy rica su comida excelente servicio.. Lo recomiendo 100 por ciento.."

"Good staff"

"We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...

"Adriana, Gali and the young man that work there were awesome and very attentive!"

"The house cleaning made sure to fix bed everyday and bar service and chefs were such a vibe and respectful and everyone u seen showed love. Staff, bar, rooms all amazing."

"La habitación muy limpia, con varias opciones cerca para comer y para caminar tranquilos. Solo no había jabón de baño en la ducha y tuvimos que salir a comprar cuando ya era tiempo de descansar tambien recomendamos que habiliten una pequeña refrigeradora para mantener los liquidos que compren los huespedes porque el calor es fuerte y se necesita tener liquidos frescos para hidratarnos. Despúes todo muy tranquilo, seguro y callado"

"The service was excellent and accommodation very comfortable."

"From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this...

"The resort was very small but nice. The rooms were a good size, beautifully decorated and clean. The staff were friendly and accommodating. There's a concierge office, but I don't recommend going there for excursions unless you want to go sit through a meeting...sort of like a time share type thing I would guess. Not sure though because we opted out of that. There is another area that you can go to book really great excursions. I highly recommend swimming with the whale sharks if you go during...

"Trained to upsell timeshare even called my room Some staff nasty and disrespectful Big stain on door cover Ant pile due to food not cleaned up from previous guest Old Odor smell Food horrific"

"Ok"

"Been here several times. Love the location, pool and beach access. The market across the street has everything you need. The restaurant is wonderful (a bit pricey, but that’s on par for the area). Rooms are very basic, but very standard for Mexico and clean. Sargassum was bad this April 2026, but they do a good job of clearing the beach."