Hotels near Gateway Mall

"Breakfast buffet had a lot of variety of foods and all of them tasted really good. Various shops & restaurants were easily accessible from the hotel by foot. The room & toilet were clean and well maintained by the friendly housekeeping staff. However bath towels although clean, looked a bit worn out."

"Only stayed one night but was very enjoyable and not stressful at all. Food was good, location was good, poole very inviting and the family room/suite much more than i expected. Would highly recommend. "

"Excellent "

"Hotel staff were all accommodating, courteous and always with a smile on their face. Entire hotel was clean, always with refreshing scent in the air."

"None"

"Staff seemed hindered by dumb policies and lack of leadership. Room service was okay until they totally forgot my order one day and blamed it being busy - despite it being 10am and not a busy time of the restaurant. TV only had like 5 channels. 3 towels were provided by the hotel - talk about cheap! Bathroom was dirty, not cleaned thoroughly. You could see dirt/dust everywhere. Rooms seemed aged and needing updates. No microwave. Fridge barely worked."

"Property was closed! Was not informed before hand"

"Found bed bugs on the bed and got bed bugs bite 😡😩"

"Lobby and Elevator smell like sewage"