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"brilliant staffing"

"Very professional, friendly, helpful staff. Thank you "

"Excelent location and the best breakfast I have ever had in a hotel! "

"We were greeted with a 20 minutes line to check-in because the lack of available staff. People expect to arrive and quickly check-in when they book rooms in a 5-stars hotel. Then they required us to leave a deposit amount for some reason. Many hotels don't have it as a requirement so it was an unpleasant surprise. Then we tried to use this deposit in the on-site restaurant and they refused to use it because "we didn't use a credit card for the deposit". Long story short, the check-in and dinner experience were horrible and draining. The room seemed to be mostly clean in visible places, but when I put my finger through a top shelf it was full of dust, as if it was not cleaned for at least 3-4 months. The TV in the room is not a smart TV and is very old, but at least they could send someone to put a smart TV stick in it so we could put some Youtube. I can't say the whole experience was absolutely horrible, the staff is friendly and helpful which made it a little more bearable. But I wouldn't book a room in Grand Hyatt again."

"Very dated hotel, horrid service, dirty rooms, but great view. "

"Was very conveniently located; very clean and well maintained. Excellent service staff. "

"Great hotel, nice pool, close to shops and restaurants. "

"Room spasiou"

"Loved The Majestic - it achieves the rare combination of being a 'heritage' property, but also being luxurious. It doesn't quite match up to The Imperial in Delhi, but it is not too far off. Excellent staff, lovely rooms and decent public areas. I wish we'd had time to stay longer."