Hotel Dekat Pintu Masuk Taman Jaguar

"Amazing experience and beautiful resort. Professional staff and great hospitality. Will sure go again."

"The apartment was dirty and dusty. We were 3 people and didn’t get the 2 bedroom apartment because we wanted the one that had the private hot tub in the balcony which only had one bedroom and when we got in the place to be able to relax the hot tub was dirty and broken and I told them and they wouldn’t send anybody to come fix it. Also the dishes were dirty and the sink in the kitchen barely had water to wash dishes, the water in the shower was like salt water terrible, and no where to find...

"Really special place. My one piece of feedback is to inject more choices in the all inclusive menu. We were there for 10 days and they should invest more in long stay guests. We ended eating off property a lot due to repetition and boredom"

"go but just 2 nights"

"Absolutely not worth the money. Dirty beach, insects everywhere, tiny outdated rooms, broken furniture, and terrible food. The whole hotel feels old and poorly maintained. If you want luxury, cleanliness, or a classy experience — stay far away from this place."

"Es la tercera vez que me quedo en el Diamante K y siempre ha sido una experiencia estupenda. La ubicación permite realmente estar en un lugar privado fuera del Tulum al otro lado. Excelente en el servicio, la comida y ubicación "

"The resort was small but gorgeous. No pool. I loved being right on the beach. Sunrise was spectacular. There was definitely a sargassum issue all along the coast. Crews thinned out the sargassum by raking the stretch of beach attached to the resort. It helped. There were very comfortable loungers and waiter service from the adjoining delicious bar and restaurant. The room was clean. The bed was a little hard for my taste but probably good for others. Great restaurants right across the...

"Super schöne Unterkunft!"

"The room was wonderful and cleaned very well daily. The staff was very helpful and the property was beautiful. There was a lot of sargassum on the beach which they occasionally cleaned but that is nature."

"Property was large and spacious, lots of room to explore. We went with the rooftop suite and loved it! Room was highlight! This location is set up well for couples and has a great local vibe. Room service was a bit slow and concierge was unheard from.. Food was mediocre, par for the course.. expected. 24 hr coffee shop was nice! Common pools are warmer and not ice cold... nice!!"

"I loved my stay! My room had an amazing view and was so pretty!...every day enjoyed the sunshine...The staff was super nice! Ale was very kind and professional. I would love to come back!"

"The staff were very nice and charismatic. There were not a lot of people there which was nice in our opinion. Right in the beach. Beach chairs/beds and a pool right outside. We had our own little patio. There was a little thing of water next the stairs to the patio- I thought it was a bird bath- partner let me know it’s to wash the sand off your feet- simple but I really appreciated it. We always seen somebody cleaning in the distance. It’s walkable. It’s in a sort of gated part of Tulum....

"Great amenities and close to beach/supermarket Most communication thru Expedia portal went unanswered. Recommend direct communication with hotel staff by phone. Lovely pool and roof deck. No hot water in kitchen sink went unaddressed for entire stay. Very basic kitchen setup. "

"Lugar muy bien mantenido! Alberca con una super vista"

"We stayed at the penthouse and had a great time. There’s more pros than cons, that I will share: Pros Location is great, in a closed secured part of Zama, security 24/7, lots of restaurants, cafes, shops and tour operators within walking distance. Pool and patio area are really nice, spacious and has a shaded and a sunny side area. Rooms are spacious, and so are the bathrooms. Kitchen is clean and well equipped to make food. There’s a mini store and two pharmacies right across the street. The...

"Everyone was so pleasant! The breakfast with fresh fruit, yogurt and some additional items were delicious. I enjoyed the social hour and took the opportunity to talk to a couple of people. Jose and another concierge made perfect recommendations for excursions."