Orchid House Tulum Jungle

Property class: 5 and above

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Located close to Playa Paraiso and Tulum National Park, Orchid House Tulum Jungle provides an airport shuttle, a swim-up bar and a beach bar. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Master Luxury Suite w/private bathtub 2nd Floor

A four-poster canopy bed with a wooden bench, a small wooden table, and a view of greenery through a window.

Master Luxury Suite w/private bathtub 2nd Floor

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Garden Suite w/private bathtub

A modern bedroom with a large bed, a wooden bench, a wicker chair, and a nightstand with a lamp.

Garden Suite w/private bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Suite w/private bathtub

A bedroom with a bed, a bench, a small table, and a window with a view of greenery.

Jungle Suite w/private bathtub

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Orchid Suite

A bedroom with a large bed, a wall-mounted TV, and a unique ceiling design.

Orchid Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

A spacious living room with a large window, a glass coffee table, a sofa, and a hanging light fixture.

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

  • Garden view
  • 250 sq m
  • 4 bedrooms
  • Sleeps 12
  • 6 King Beds

View all photos for Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

A bedroom with a bed, macrame wall hanging, a ceiling fan, and a wooden chair.

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 240 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Double Beds

View all photos for Deluxe Double Room

A modern interior with a glass door leading to a bedroom, wooden furniture, and hanging light fixtures.

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Garden View

A bedroom with two beds, a ceiling fan, and a large window with a view of greenery.

Deluxe Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

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About the area

Located near a private beach, Orchid House Tulum Jungle is in Zama, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Playa Paraiso. Gran Cenote and Sian Ka'an Biosphere Reserve are two other places to visit that come recommended. Looking to get your feet wet? Snorkelling and fishing adventures can be found near the property. Visit our Tulum travel guide
Map
Aldea Zama, Calle Kinich Na, Tulum, QROO, 77760

What's nearby

  • A coastal scene with a stone structure, a beach, and palm trees.
    Jaguar Park
    14 min walk - 1.2 km
  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum Mayan Ruins
    11 min drive - 6.8 km
  • Hunab Lifestyle Center
    16 min walk - 1.4 km
  • Dos Aguas Park
    17 min walk - 1.5 km
  • Hospital de Tulum
    4 min drive - 1.8 km

Getting around

  • Tulum Intl. Airport (TQO)
    48 min drive

Restaurants

  • Coco Cafe
    7 min walk
  • Nimeño Bakery
    8 min walk
  • Jasmine
    7 min walk
  • Xibak Tulum
    9 min walk
  • Rossina
    4 min walk

About this property

Orchid House Tulum Jungle

  • Luxury hotel near Tulum National Park
  • Located close to Playa Paraiso and Tulum Mayan Ruins, Orchid House Tulum Jungle provides an airport shuttle, a swim-up bar and a beach bar. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a terrace.
  • You'll also find perks such as:
    • Continental breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • Wedding services, a nature reserve and concierge services
    • Smoke-free property, a front desk safe and luggage storage
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guest rooms at Orchid House Tulum Jungle include comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
  • Other amenities include:
    • Rainfall showers, hairdryers and shampoo
    • Wardrobes/cupboards, freezers and coffee/tea makers

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Frequently asked questions

Is Orchid House Tulum Jungle pet-friendly?

No, pets are not allowed at this property.

How much is parking at Orchid House Tulum Jungle?

Limited spots are available. There is free parking nearby.

What time is check-in at Orchid House Tulum Jungle?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Orchid House Tulum Jungle?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Orchid House Tulum Jungle provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 240 per vehicle applies.

Where is Orchid House Tulum Jungle located?

Located in Zama, this luxury hotel is 1.8 mi (2.9 km) from Tulum National Park and 2.9 mi (4.7 km) from Tulum Mayan Ruins. Playa Paraiso and Gran Cenote are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Orchid House Tulum Jungle Reviews

9.2

Wonderful

9.2

Cleanliness

10

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 176 out of 238 reviews
Rating 8 - Good. 37 out of 238 reviews
Rating 6 - Okay. 10 out of 238 reviews
Rating 4 - Poor. 6 out of 238 reviews
Rating 2 - Terrible. 9 out of 238 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Thank you. Staff was very helpful and kind.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Orchid House Jungle was a very nice place for our family to stay in Tulum. We had 2 adults and 3 children in a 3 bedroom villa. The pool in the room was great along with the upstairs pool at the bar. The best part of our stay was working the staff to help schedule our vacation and get around town. Frank was extremely helpful in getting groceries, setting up transportation, and making sure we had everything needed at all times.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and accommodating!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frank was very nice and professional! He helped us on everything we needed! And all of the staff over all were amazing! They keep the property clean, smells good and food was amazing! They cleaned my room every day! The property is closed to everything you need restaurants, beach, cenotes, groceries and gas stations. Thank you to Frank and all the staff for making my Stay wonderful and welcoming!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, especially Frank who can organize excursions and bike rentals to get from point A to point B
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a great team experience at Orchid House Jungle. The hotel was beautiful and peaceful. The food was amazing and fresh. The staff was the best, they were accommodating to our needs and help facilitate rentals and tours. We felt like family there with the personal approach and attention. We visited the sister hotel and they were great as well. The continental breakfast was perfect and rooms were cleaned everyday. We will be definitely coming back.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The staff are so amazing and helpful and the service was perfect, I would recommend it if you like a quite and away from the beach hotel.
Stayed 5 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The food was really good but offered no alcoholic drinks at all.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities and the location. Also Frank was very helpful
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! The suite exceeded my expectations—huge space, super comfortable beds, and a spotless bathroom. The outdoor jacuzzi was a perfect touch. Housekeeping cleaned every day, and the continental breakfast was delicious. The staff was incredibly kind and welcoming. If you’re looking for a quiet place to relax but still close to everything, this is the perfect spot.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our weeklong stay here. The rainforest vibe and secluded pools and waterfalls were just the atmosphere we wanted, and the location away from the beach in a quiet neighborhood was as very appealing. We had a room with a garden and soaking tub that gave the place the feel of an expensive boutique hotel for a fraction of the cost. The breakfast included with our room was small but excellent, and we made good use of the bar's happy hour. Superb margaritas!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel great service and staff. Also great location
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, beautiful!
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The entire stay was amazing and the staff onsite was amazing and attentive! It’s a really beautiful atmosphere and hotel. I will definitely go back agin!
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros Beautiful, quiet jungle setting Very comfortable bed Friendly staff Excellent huevos rancheros Relaxing front balcony hammock Cons / Things to Know Pool is smaller than photos suggest Property could use some updating Our shower only had cold water Bed canopy and curtains could use washing No in-room coffee or minibar in our room Room less styled than photos online No seating on rear balcony by plunge pool “Nest” dinner space appears to be out of use Overall Feels more rustic boutique than a 4.5-star stay Beautiful atmosphere and peaceful setting
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Staff was great!
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I had the best experience staying in this hotel. The staff were all super friendly - the best host was Frank at the front desk. He did absolutely everything possible to make sure we had a great stay. He was always willing to help out with anything I needed or any questions I had about the city. They were so thoughtful to even upgrade our room before we arrived! The restaurant at the property had the best fish tacos!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Love our stay at the Orchid House. The staff were friendly and their service was amazing. Will definitely recommend this place !
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Perfect! The staff was friendly and made us feel very welcome. Will definitely stay again!
Stayed 6 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!!! Thank you to all the lovely staff ❤️❤️❤️
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property, it was clean and very beautiful. We stayed in the room that was
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and peaceful hotel. Excellent food options and friendly service. Will definitely come back and recommend to friends.
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff that was very accommodating. Place was pretty and very clean. Area around was very safe.
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Such an amazing place to relax and enjoy the nature . Exactly what I needed .
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible place! Must Stay!

BEST STAFF BEST HOTEL! i will be back! Most incredible experience i have ever had. it is a MUST stay.
Stayed 2 nights in Feb 2025