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Orchid House Tulum Jungle

5.0 star property
Luxury hotel with private beach and free breakfast

Choose dates to view prices

Photo gallery for Orchid House Tulum Jungle

Living area
Living area
3 bedrooms, down duvets, minibar, in-room safe
Living area
Pool
Nestled in Tulum's lush jungle, Orchid House offers a perfect retreat with a poolside bar and sports massage services. Guests enjoy a cooked-to-order breakfast, then borrow bikes to explore Playa Paraiso and ancient ruins, guided by knowledgeable staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry

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Room options

Check availability for these dates

Tonight
Oct 7 - Oct 8
Check availability for tonight Oct 7 - Oct 8
Tomorrow
Oct 8 - Oct 9
Check availability for tomorrow Oct 8 - Oct 9
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Master Luxury Suite w/private bathtub 2nd Floor

3 bedrooms, down duvets, minibar, in-room safe

Master Luxury Suite w/private bathtub 2nd Floor

Highlights

Balcony
Private plunge pool
Air conditioning
Down duvet
Ceiling fan
3 bedrooms
Rainfall showerhead
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Garden Suite w/private bathtub

3 bedrooms, down duvets, minibar, in-room safe

Garden Suite w/private bathtub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Patio
Private plunge pool
Air conditioning
Down duvet
Ceiling fan
3 bedrooms
Rainfall showerhead
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Suite w/private bathtub

3 bedrooms, down duvets, minibar, in-room safe

Jungle Suite w/private bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Private plunge pool
Air conditioning
Down duvet
Ceiling fan
Separate bedroom
Rainfall showerhead
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Orchid Suite

3 bedrooms, down duvets, minibar, in-room safe

Orchid Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Down duvet
Ceiling fan
3 bedrooms
Rainfall showerhead
Hairdryer
Private bathroom
Coffee/tea maker
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

Living area

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Down duvet
Ceiling fan
4 bedrooms
Rainfall showerhead
Hairdryer
  • 250 sq m
  • 4 bedrooms
  • Sleeps 12
  • 6 King Beds

View all photos for Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

3 bedrooms, down duvets, minibar, in-room safe

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Individually furnished
Private plunge pool
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
  • 240 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Double Beds

View all photos for Deluxe Double Room

Living area

Deluxe Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Garden
Air conditioning
Down duvet
Ceiling fan
3 bedrooms
Rainfall showerhead
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

3 bedrooms, down duvets, minibar, in-room safe

Superior Quadruple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Air conditioning
Down duvet
Ceiling fan
3 bedrooms
Rainfall showerhead
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Aldea Zama, Calle Kinich Na, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min drive - 2.8 km
  • Las Palmas Public Beach - 6 min drive - 4.3 km
  • Gran Cenote - 6 min drive - 6.7 km
  • Playa Paraiso - 7 min drive - 5.0 km
  • Tulum Mayan Ruins - 8 min drive - 5.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Jasmine - ‬7 min walk
  • ‪Coco Cafe - ‬7 min walk
  • ‪Rossina - ‬4 min walk
  • ‪Carl's Jr. - ‬17 min walk
  • ‪Maya-Xel Tulum by Jaguar Negro - ‬5 min walk

About this property

Orchid House Tulum Jungle

Luxury hotel near Tulum National Park
Located close to Playa Paraiso and Tulum Mayan Ruins, Orchid House Tulum Jungle provides free continental breakfast, an airport shuttle and a swim-up bar. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a beach bar and a poolside bar.
You'll also find perks such as:
  • Bike hire, a round-trip airport shuttle (surcharge) and a front desk safe
  • Tour/ticket information, a nature reserve and wedding services
  • Concierge services, smoke-free property and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Orchid House Tulum Jungle include comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Rainfall showers, hairdryers and shampoo
  • Wardrobes/cupboards, freezers and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Pool

Family friendly

  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Direct access to a private beach
  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical sockets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Freezer
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 240 per vehicle (return, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Orchid House Tulum Hotel
Orchid House Tulum
Orchid House Tulum Jungle Hotel
Orchid House Tulum Jungle Tulum
Orchid House Tulum Jungle Hotel Tulum

Frequently asked questions

Is Orchid House Tulum Jungle pet-friendly?

No, pets are not allowed at this property.

How much is parking at Orchid House Tulum Jungle?

Limited spots are available. There is free parking nearby.

What time is check-in at Orchid House Tulum Jungle?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Orchid House Tulum Jungle?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Orchid House Tulum Jungle provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 240 per vehicle applies.

Where is Orchid House Tulum Jungle located?

Located in Zama, this luxury hotel is 1.8 mi (2.9 km) from Tulum National Park and 2.7 mi (4.4 km) from Tulum Mayan Ruins. Playa Paraiso and Gran Cenote are also within 6 mi (10 km).

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Orchid House Tulum Jungle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 146 out of 194 reviews
Rating 8 - Good. 29 out of 194 reviews
Rating 6 - Okay. 6 out of 194 reviews
Rating 4 - Poor. 5 out of 194 reviews
Rating 2 - Terrible. 8 out of 194 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Marienny

Liked: Staff & service
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
Stayed 4 nights in Aug 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here and can’t wait to go back. Miss the kitties !
Stayed 4 nights in Feb 2025

10/10 Excellent

Terrance

Liked: Cleanliness, amenities, property conditions & facilities
The entire stay was amazing and the staff onsite was amazing and attentive! It’s a really beautiful atmosphere and hotel. I will definitely go back agin!
Stayed 3 nights in May 2025

2/10 Terrible

Venus

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property did not let us know it was closed took us to a sister property wasn’t to my liking also was no one else at the property but workers. Which made us nervous. So we ended up booking another property. Staff was friendly though
Stayed 3 nights in Aug 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay! Everyone is wonderful!
Stayed 4 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Such an amazing place to relax and enjoy the nature . Exactly what I needed .
Stayed 3 nights in May 2025

10/10 Excellent

Creishawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and all around great. They are very accommodating for whatever you need. Not far from anything around the city.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jarred

Liked: Cleanliness, amenities, property conditions & facilities
Poolside bar and restaurant. Plunge pools drained each day. Continental breakfast was delicious and many more options to purchase if wanted more. Shower and jungle view of full wall of windows made this have a nice luxury feel. Beautiful boutique hotel. Very odd almost hidden entrance. Took a moment to find find.
Stayed 4 nights in Jun 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Mar 2025

10/10 Excellent

Ubaldo

Liked: Cleanliness, property conditions & facilities
Staff was great!
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far I love this hotel. I am so glad I found it. Everyone is very helpful and the property is very nice.
Stayed 3 nights in Feb 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and very well maintained! Very quiet and peaceful area that was nice to enjoy some time at the hotel as part of our trips. We loved our room that had an amazing shower and then an outdoor bath to relax and listen to the jungle. The staff are extremely nice and go over and above to help you out. Don't skip on this one!
Stayed 3 nights in Apr 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose the garden suite. Unfortunately we were not able to use the separate outdoor tub but would havebif we had time. We are dinner at the "Nest". It is located at the rooftop of the hotel. Great food and service. The place was amazing. You felt like you were in the jungle but not really. The plants and natural materials made it so pretty.
Stayed 2 nights in Apr 2025

8/10 Good

Jedediah

Liked: Amenities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tulum is beautiful, but it is limited in transportation options. There are only rental cars, bikes, or motorcycles available.
Stayed 4 nights in Mar 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, staff were great and helpful, and the food was delicious!
Stayed 5 nights in Jul 2023

8/10 Good

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice boutique hotel. A lot of privacy
Stayed 3 nights in Nov 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, beautiful!
Stayed 4 nights in May 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that Tulum is a jungle. Trees, vines and plants embrace this property offering tranquility. They have a sister hotel at the beach and we used it one day with no minimum spend. We rented bikes directly from the front desk for $16 each one day. The food in the restaurant was pretty good. Frank was very friendly and welcoming at the front and Jose, our pool bartender, made great drinks and was so fun to talk to and help us with our Spanish. The hotel is a 3 mile bike ride to the beach. However, we chose it because we spent our time in Aldea Zama. It’s a short walk to a market, 7-11, coffee shops and restaurants.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dominyka

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful jungle home- clean, amazing staff and delicious food. Would stay again!
Stayed 3 nights in Mar 2024

6/10 Okay

Jessica

Liked: Room comfort
Disliked: Staff & service

It’s fine

The bar staff were super friendly. The breakfast was delicious. The number of added charges are ridiculous, and the front desk staff was super slow.
Stayed 1 night in Feb 2025

10/10 Excellent

Porche'

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel was so beautiful. I found it on TikTok. It was surrounded by greenery. I will most definitely book again if I travel back to Mexico
Stayed 5 nights in Mar 2023

10/10 Excellent

Marie-Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Love our stay at the Orchid House. The staff were friendly and their service was amazing. Will definitely recommend this place !
Stayed 4 nights in May 2024

8/10 Good

Shruti

Liked: Property conditions & facilities
The stay was fine
Stayed 3 nights in Jul 2024

10/10 Excellent

Mathew Alexander

Liked: Staff & service, amenities, property conditions & facilities
Perfect! The staff was friendly and made us feel very welcome. Will definitely stay again!
Stayed 6 nights in Apr 2024