Thailand Adventure Holidays

Great location and facilities. Excellent staff. Had an great stay.

The hotel was very well maintained and clean. All staff were extremely professional and friendly. Breakfast gave a wide variety of options. Our only disappointment was room service on our first day. Waited an hour for it to arrive, called them..apparently they forgot our order. When it did arrive 30mins later, the meal was no longer hot.

Property was beautiful, staff attentive. Only complaint was prior to arriving ordering a pick up from the hotel was impossible as their payment system was not working and there was no flexibility from the hotels end. They would not pick us up at airport and allow us to pay at hotel, even though it was their system not allowing the payment to go through. Tried 5 times with communication to hotel, they just kept telling us to try again which is not the answer. We took a taxi.

Good breakfast option and great location.

Absolutely amazing best hotel/resort in all of Phuket.

Absolutely amazing best hotel/resort in all of Phuket.

Property was beautiful, staff attentive. Only complaint was prior to arriving ordering a pick up from the hotel was impossible as their payment system was not working and there was no flexibility from the hotels end. They would not pick us up at airport and allow us to pay at hotel, even though it was their system not allowing the payment to go through. Tried 5 times with communication to hotel, they just kept telling us to try again which is not the answer. We took a taxi.

Good breakfast option and great location.

Great location and amenities generally pretty good. Staff were nice enough and helpful. Some language barriers. Check-in not handled that well and room configuration not correct (or as requested when booked). Basic/standard rooms are very basic and feel old and tired. Beds are very firm (and in our case - broken). Maintenance works should be advised beforehand (eg. cutting off hot water for 3 days) and not after the fact. At least they provided a free upgrade to a better room (after we insisted).

The hotel was very well maintained and clean. All staff were extremely professional and friendly. Breakfast gave a wide variety of options. Our only disappointment was room service on our first day. Waited an hour for it to arrive, called them..apparently they forgot our order. When it did arrive 30mins later, the meal was no longer hot.

Property was beautiful, staff attentive. Only complaint was prior to arriving ordering a pick up from the hotel was impossible as their payment system was not working and there was no flexibility from the hotels end. They would not pick us up at airport and allow us to pay at hotel, even though it was their system not allowing the payment to go through. Tried 5 times with communication to hotel, they just kept telling us to try again which is not the answer. We took a taxi.

Convenient location. 15 mins of walk to main shopping centers. A little dated and could smell some curry near the elevators. But for the price I’m okay with that.

Property was beautiful, staff attentive. Only complaint was prior to arriving ordering a pick up from the hotel was impossible as their payment system was not working and there was no flexibility from the hotels end. They would not pick us up at airport and allow us to pay at hotel, even though it was their system not allowing the payment to go through. Tried 5 times with communication to hotel, they just kept telling us to try again which is not the answer. We took a taxi.

Lovely friendly efficient staff. Not keen on the shower in the bath for old people such as myself.