Hotel berdekatan Pantai Virgen

"Truly a great experience. Room and entire property are beautiful. Bartenders and activity directors made it fun. Meals are all cooked to order but service inside the restaurants is very slow. We plan to go back and take friends with us."

"Spent 5 days in Paradise 🌴. Secrets Maroma Beach was above and beyond our expectations for memorable Mexican holiday. Service was superior, the food delicious and abundant and views that I'll remember forever. The beach during our 5 day stay, April 5th-10th was soft white powder with turquoise clear blue water everyday. Absolute Perfection 💖"

"Service, food and property were stellar. "

"Beach is not the best, but everything else is superb! Somewhat overpriced. Staff could do better at communicating with restaurants,"

"They consider themselves as luxury but they are really not. There were mice droppings ALL OVER the outside of the room in the hallways. Mice droppings in the staircase corners. They have an infestation!!! Also everything is made pretty cheap (furniture, decor, etc). The staff was overwhelmed with the occupancy the week we were there. Would not come back. Hector at the pool and beach was great!! And the lady that did the margarita class was awesome!"

"We had a wonderful short stay at the Belmond Maroma to celebrate our engagement. The staff and their service were top notch. In particular, Emanuel took great care of us. The spa was wonderful for both treatments and some time in the hot/cold plunges, steam and sauna. The restaurants were picturesque right on the beach - we particularly liked breakfast with the fresh juices of the day and daily changed pastries. The gym setup is excellent and the daily complimentary activities rounded out our...

"The hotel is nice, but I wouldn’t visit again. The bungalows are dated and the water below is murky and filled with seaweed. We couldn’t use the beach, because of the seaweed. They were working hard to try and remove it, but it didn’t work. The food is delicious, but the menu doesn’t change much, so after 3 days, we were bored with the food options. There were ants in our room, so we called the front desk and they sent someone to spray the room. The fumes caused me to itch all over, so that...

"The activities group is great and a lot of fun at the main pool. The golden pool has an amazing staff like Miguel. The rooms are clean, all staff is friendly and helpful! Selection of restaurants is great! The elevator in our building #1 didn’t work 98% of the time so walking to the third floor wasn’t fun multiple times a day. "

"The staff was very nice, but lack communication skills on how the resort works for first time visitors to an all inclusive resort. Example… 1. We paid extra for the concierge/butler service and never meet one of them. 2. Still couldn’t get a reservation to a restaurant until our last night til 9:00 pm. They are building a new hotel next to the Hyatt and they start work at 7:30 each morning. It’s no where noted that construction was taking place. The rooms are super clean and the...

"Beautiful Hotel, very clean, everybody was exceptional especially the concierge Marisol and Lizette, it was my birthday and they had balloon decorations in my suite and a dessert, what a nice surprise.The hotel complex is huge but they have golf carts to take to all the places you need to go to."

"Excellent staff"

"Todo bien"

"Bed bugs!!! Rude staff"

"Our Villa was not on the beach but it was spectacular. With a private pool and jacuzzi. It was family-friendly. Many activities for the kids. Bicycles were given to each family member. The beach area is amazing. It has a great restaurant and a nice pool. The restaurants at the hotel and at the other Mayakoba hotels are very good. The best part is the staff. They accommodate and coordinate everything you want. Our personal concierge Madai was GREAT! "

"A magical resort experience unlike any other. It felt like stepping into a serene animal sanctuary. It was pure tranquility from the moment we arrived. Blue Diamond surpassed every expectation, from the outstanding cuisine, to the incredibly friendly staff who made every moment feel extra special. It was truly difficult to say goodbye to such beauty and warm hospitality. We can’t wait to come back. Muchas gracias!! 💙💎"

"Excellent! Everywhere we went, staff were pleasant, professional, and at the ready to assist you with anything."

"La "piscine" annoncée est plutôt l'équivalent d'un spa portatif à l'eau froide, mais le reste est ok, proche te tout, des bons restaurants et a un pas de la fameuse "Quinta Avenida""

"Small, intimate hotel right on the water with a spacious infinity pool, excellent personaized service, attentive staff and beautiful ocean views from every room. I had the all inclusive option which made things very easy especially since there really isn't any other options nearby as far as restaurants so all inclusinve makes sense. They are very generous with food and drinks, the poolside bar and cafe serves all day until 4:30 and the restaurant serves breakfast until late dinner with a new...

"Beautiful property, truly unique. We loved the beach bungalows, hammocks, and yoga, and overall, we enjoyed our stay. The breakfast was perfect. The dinners were uneven mostly due to the preparation of the main course (oversalted and undercooked) and the servers’ limited hospitality. The fresh salad bar and good soup sustained us. The food at the beach bar was good, but the service was hit or miss with high prices. "

"Staff was very friendly and rooms were clean and spacious. Location was great for us."