Hotel Dekat Padang Golf Playa Paraiso

"Estupendo"

"We stayed in a Garden View room. On our first night around 10 PM, the AC began leaking in our room in Building 5, and we had to be transferred to Building 4. It was frustrating having to walk back, pack everything up, and switch rooms that late at night. A bellhop to assist us immediately would have been appreciated, and I was hoping the resort might offer some type of upgrade or gesture for the inconvenience, but that wasn’t provided. That said, the hospitality and service from the staff were...

"Es excelente el hospedaje, el hotel es muy bonito"

"We had a wonderful short stay at the Belmond Maroma to celebrate our engagement. The staff and their service were top notch. In particular, Emanuel took great care of us. The spa was wonderful for both treatments and some time in the hot/cold plunges, steam and sauna. The restaurants were picturesque right on the beach - we particularly liked breakfast with the fresh juices of the day and daily changed pastries. The gym setup is excellent and the daily complimentary activities rounded out our...

"Thank you. Our stay was perfect. Food was excellent."

"⭐⭐⭐⭐⭐ What an incredible experience! My wife and I celebrated our 5-year anniversary at Secrets Maroma Beach, and it exceeded every expectation. From the moment we arrived, we were welcomed with amazing hospitality and treated like VIPs. The staff was absolutely outstanding—friendly, attentive, and always going above and beyond to make our stay special. The food was phenomenal! Every restaurant delivered incredible meals, and we were constantly impressed by the quality and variety. The Bali...

"The experience was everything we could hope for. The staff was very helpful, polite and friendly. From the room to the food and the property went above and beyond our expectations, would definitely recommend 👌"

"Very clean. A lot of fun."

"Lots of construction going on, which we understand is necessary, but the dining was a mess that week. Of the 4 main restaurants, most were closed they other night, some nights 3 of 4 were closed. Dunno if it was staffing issues or what, but definitely changed the experience. Thank goodness for 24 hr room service, which was ok overall but very slow, always an hour plus wait for dinner. "

"We loved the hotel! Food was great and the staff was great and they were very friendly."

"Excelente hotel en la Riviera Maya. El servicio es increíble durante toda la estancia. En los restaurantes fueron muy amables y buenos con nosotros. Disfrutamos mucho de la comida en el hotel. La playa la mantienen muy limpia a pesar del sargazo que llega por lo que es muy cómoda para estar ahí. Lo mismo para la alberca que esta impecable y el servicio de lo mejor. Las habitaciones son cómodas y amplias, cuentan con su alberca privada y uno tiene mucha privacidad. Algo a mejorar pueden ser...

"It is a new construction, the room was amazing, really clean, with ocean view, the pool really nice. The only thing that it was a big minus is that the Wi-Fi wasn't working in our room, we notified the front desk clerk and went to our room to try to fix it but couldn't be fixed and in that area my phone didn't have good reception there, other than that it was great. "

"Great family hotel !! Lots of activities throughout the day !!! Everyone is very nice !!! Good food options!!! Didn’t like the fact that couldn’t get in beach due to the seaweed . Waterpark so much fun"

"Wonderful staff, extremely accomodating and welcoming, above and beyond. Great restaurants, great facilities. Brought our 18month old and they had a crib and were extremely welcoming to her as well. 10/10"

"We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels."

"It was a pleasant stay except that! The hot water does not work, the air conditioning fails 1 time out of 4. Not to mention that the pool's water levels are too low, so the filter doesn't work.…. "

" Booked this property last minute, got on a flight down there, took a taxi to the property only to find out they canceled the reservation. I never received any notification and it took me contacting them to have them tell me they cancelled it. Here we stand, a family of 5 with no place to stay. Had to take a taxi back to the airport and get booked on the soonest flight back home. I would not recommend staying here, and Expedia was no help either, all they said was “sorry for the inconvenience”. "