"This is a nice hotel located right next to the ocean. The facilities are well maintained, and our room was spacious and clean. The location is also good with stores within the village.
However, the hotel is also very large, with several buildings and what feels like thousands of guests at the same time. During our six-day stay, it was nearly impossible to get a chair by the pool. We were not able to get one at all, so we often had to put our bags and belongings on the floor. Because of that, it was hard to feel fully relaxed, even though the property itself is beautiful. Another thing to note is that beach chairs and umbrellas by the ocean are not included. Renting two chairs and one umbrella costs about $70 per day. Maybe this is common in Hawaii, but it was still surprising given that the hotel itself is already quite expensive. Overall, the location and facilities are very good, but guests should be prepared for crowds and additional costs if they want a more comfortable and relaxing beach or pool experience."