2/10 Teruk
Carrie
Mengembara bersama pasangan
24 Sep 2025
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Not aware or informed where to check in the office was closed at 4pm check in ended up at the bar to check in only because we were frustrated not having check in at " the office" where it said to check in ordered a beer and asked asked where to go to check in and was told " oh right hereat the bar" then we get to the room the extea pillows were there as requested which was fantastic. My husband sat on the end of the bed and it dropped to almost the floor. BROKEN BED underneath the bed the legs were very bent and the bed was very unstable. TERRIBLE TO SLEEP ON. Needless to say no staff of maintenance to be found anywhere always was told to go the the " office " to report it which was never open the whole stay!!
Very disappointed on taking my husband on what i e pected to be convenient relaxing being near the club and bar. It was embarrassing for me for giving him this terrible time.date night turned into un enjoyable stressful stay.
The office was closed at check out so i hope someone makes this pissible to retry the stay with reimbursement for and enjoying stay. I always belive in second chances but as of now word of mouth will not be positive when many many people knew about this special night gor us.
608 393 2042
zaja.carrie@gmail.com
367 Seward st
Berlin wi 54923
( our word of mouth friendships are local dells and madison , deforest, Chicago, Milwaukee)
Carrie
Menginap 1 malam pada Sep 2025