"Great stay, nice food, friendly staff, shout out to Mark, the Guest Relations Manager who helped us catering to our needs. Serene environment within a short drive from KL. "
"1. Loved the room & the view
2. I had requested a smoking room in my reservations & even sent a message to remind. I received an email back saying allocation is based on availability.
But during check-in I was informed that the whole hotel is non-smoking. Would be good if I was informed of this prior so I can manage expectations. "
"The room is kept clean and comfortable. The washroom is large enough. It was a pleasant stay except the location which is pretty far from the city centre of KL. "
"Good service hotel from check in, room service, restaurant and check out. A great experience. Peaceful night. Room amenities was good. Restaurant is tip yop. Good commuting to anywhere from hotel."
"Overall enjoyed our stay at the hotel. Comfortable room, breakfast buffet had good selection meals, loved the Raya theme decoration perfect for photos, pleasant staff and especially love the lounge where we had drinks with the relaxing ambience of water fountain. I would love to come back again for another staycation."
Harga semalam terendah yang ditemui dalam masa 24 jam lalu berdasarkan penginapan 1 malam untuk 2 orang dewasa. Harga dan ketersediaan adalah tertakluk pada perubahan. Terma tambahan mungkin dikenakan.
Harga semalam terendah yang ditemui dalam masa 24 jam lalu berdasarkan penginapan 1 malam untuk 2 orang dewasa. Harga dan ketersediaan adalah tertakluk pada perubahan. Terma tambahan mungkin dikenakan.
Jimat purata sebanyak 15% pada beribu-ribu hotel apabila anda log masuk
Anda boleh menikmati aktiviti membeli-belah apabila anda mengunjungi Pavilion Kuala Lumpur, lokasi kegemaran untuk membeli-belah di Kuala Lumpur. Lawati spa dan hiburan malam yang menakjubkan di kawasan meriah ini.
Anda boleh mencari hadiah yang sempurna untuk dibawa pulang dengan kunjungan ke Mid Valley Megamall, lokasi kegemaran untuk membeli-belah di Kuala Lumpur. Bersiar-siar di meriah kawasan taman yang cantik ini dan nikmati pelbagai pilihan tempat makan.
Nikmati hari yang menyeronokkan Berjaya Times Square dan ketahui mengapa semua orang sukakan taman tema di Kuala Lumpur. Lawati kedai-kedai dan hiburan malam yang menakjubkan di kawasan budaya beraneka ini.
Anda boleh menikmati aktiviti membeli-belah apabila anda mengunjungi Pusat Beli-belah Sunway Pyramid, lokasi membeli-belah popular di Petaling Jaya. Bersiar-siar di meriah kawasan pekan Cina ini dan nikmati pelbagai pilihan tempat makan.
"Iman (Malay Lady at reception) highly compliment for her exceed expectation check in experience. Room is clean. Water pressure extremely slow. Thanks to Engineering team to solve the issue on hanfld basin but shower head still
Low 2609 not a good room for those luje high pressure shower"
"Stayed in Room 2722 (Business Suite) on 21 June 2025 — extremely spacious, spotless, and impeccably maintained. A true 5-star experience. Check-in by Shermin was smooth and professional; she was warm, attentive, and made me feel genuinely welcomed.
High tea was outstanding — far better than Hilton KL — with exceptional service from friendly, attentive staff. Huge compliments to Vicky, who once again went above and beyond. He remembered my pillow preferences and even sent four extra bottles of water without me requesting — an incredible touch showing true dedication to guest comfort.
Special mention to Alice at Shang Palace — exceptional service without pushing upsells, attentive and knowledgeable, making the dining experience very enjoyable. Regret not having the bird’s nest available as it requires 24-hour advance booking.
Check-out was fast and seamless. Breakfast was delicious, with a special mention for the sausages at Lemon Garden — presumably homemade — which, to date, I’ve only seen at Shangri-La. A rare standout in hotel dining!
Swimming pool is small but clean and functional — ideal for a quick dip.
Overall, this stay exceeded all expectations. From front office to housekeeping, every staff member delivered excellence. Special compliments to Sheila from the call center and Mia from reservations — both were extremely helpful, knowledgeable, and proactive.
Highly commendable team. Shangri-La truly remains a benchmark for world-class hospitality.
"
"1. Loved the room & the view
2. I had requested a smoking room in my reservations & even sent a message to remind. I received an email back saying allocation is based on availability.
But during check-in I was informed that the whole hotel is non-smoking. Would be good if I was informed of this prior so I can manage expectations. "
"Thrilling experience for this stay from FO check in to check out very professionally executed. Special thanks to Farah Front office by ensuring my rooms are feather item free and 2 hard pillow was placed in prior to my check in. On 25/5 Housekeeping the male Nepalnese (team leader i presumed) was very attentive and attention to detail by showing me the room feature especially lighting switch to which i have trouble to locate for the first night, he keeps checking about my well being because he saw my feet got burnt marks by hot water. The room is very clean and neat as per my liking.
Pool was outstanding but 1 family of 6 (local) brought in mcd, coffee, donuts at the raised deck opposite the toilet was very annoying, leaving rubbish behind, pool staff trying to talk to him but he kept argued. Signboard stated clearly no outside food!
Breakfast was so basic but good.
Again hightea set in lobby lounge never disappointed me, making me coming back for more. Pastries and savory bites are superb this time. I got 2 jungle bird glass , very unique. Im coming back again in June 25 and reservation been confirmed. My family very happy for this stay. Thank you so much for Ms Farah, Housekeeping and lobby lounge both ladies (one lady with spec chinese and malay ladies) making your hotel guests experienced a memorable and thrilling encountered. Thank you n im coming to have hightea again today 25/5/25 and in June as well.!!!! "
"Everything is good, just the lightnings in the bathroom are a bit too dark, the eperation of tv was clearly instructed, it cause a few calls and a visit by the mainrenance team, can be avoided by just a short instructions note the room.
8.5 out of 10!"
Pullman Kuala Lumpur City Centre Hotel & Residences
4/10 Lemah
"doesn't match the 5-star hotel status. Only 2 lines for check in, where 1 line is for priority members, and both lines wait for their turn for approximately 10-15mins each guests.
I do not know why check in takes this long.
When it is my turn, it is the same, where the staff just stares into the computer for 10 mins.
Furthermore, any requests that were made before my arrival was not noted although the staff has remarked that she will put a note on my booking. None of the staff found any notes for my booking.
Room is also dusty, and the toiletries tray is full of dust.
I will not stay here again."
Jika saya perlu membatalkan tempahan hotel saya di Taman Kosas, adakah saya akan menerima bayaran balik?
Ya! Kebanyakan tempahan bilik hotel dibayar balik dengan syarat anda melakukan pembatalan sebelum tarikh akhir pembatalan hotel, yang kebiasaannya dalam tempoh 24 atau 48 jam sebelum ketibaan yang dijadualkan. Jika anda mempunyai tempahan yang tidak boleh dibayar balik, anda mungkin masih dapat melakukan pembatalan dan akan diberikan bayaran balik dalam tempoh 24 jam selepas menempah. Tapis carian anda mengikut boleh dibayar semula sepenuhnya untuk mencari tawaran hotel yang fleksibel di Taman Kosas.
Bulan-bulan yang paling panas biasanya Mac dan April dengan purata suhu 27°C, manakala bulan-bulan paling sejuk ialah Januari dan Februari dengan purata suhu 26°C
Bulan paling banyak salji turun di Taman Kosas ialah November, Disember, April dan Oktober, dengan setiap bulan menunjukkan purata taburan sebanyak 347 inci.
