Hotel Keluarga di Southwest Houston

"Every thing was great, this will be our go to hotel every time we visit Houston!!"

"Our experience with the Westin was, conversely, the opposite of the Hyatt down the road. Where the Hyatt smelled like garbage and had a staff that seemed to have been taken off the streets—with no idea how to deal with paying guests—the Westin had a staff of people who were very helpful and genuinely committed to our satisfaction. Whereas the Hyatt literally threw us out after we had paid for two nights and refused to honor our reservation, the Westin was quick to accommodate us. Even though...

"Staff was very helpful Ms. Zainab on the reception was awesome. Elizabeth was at the breakfast area and she was also the best…very friendly and greet us with smile. issues Parking is very expensive 55 dollars per night. Shower should be replaced."