"Don't come here at all!"

"Good"

"The room was clean however there was no bath towels and it was an inconvenience at 10 o’clock at night to call main lobby and was told that they were washing the towels and we needed to pick them up. That was ridiculous for us not to have an organized room with bath towels. Also the toilet cover was yellow and dirty. Saturday breakfast was very poor service, not enough food and scrambled eggs were empty or no refills. We kept asking for coffee and it wasn’t done. Juices were empty too. It was...

"When I checked in, I paid $1,204.80, including the $200 deposit. Nobody told me that using room charge would increase the authorization on my credit card. The next day, I got an alert that my card was charged $333.86 while I was out all day. I was worried because I hadn't used any hotel services. The front desk couldn't clearly explain the charge. At first, they even said it might be for the pool, but we never used the pool. I ate at Sunglow and told them not to charge it to my room. I paid with...

"Great experienced"

"The room's bathroom had a spider web in an upper corner. When I moved the tray from the bathroom vanity I found hair."

"This hotel is a health hazard due to mold and lack of cleanliness. I complained at the front desk to Kassandra the next morning and maintenance came and apologized. I was told I would get a full refund which I have not received yet. I took videos of the moldy areas and are looking for a way to get my full refund. Really disappointed with how this place is run."

"It was a bad room"