Mandarin Oriental Hotel Group Shinjuku hotels

"Food was good. Very clean and convenient location. "

"Very clean room. Great location "

"Chambre très propre, personnel accueillant, emplacement bien car un peu plus loin de la foule, plus loin du métro mais avec le parc en face c’est très bien et calme! Chambre petite mais fonctionnel, nous nous attendions à cette grandeur!"

"Room was beautiful and clean! Views were phenomenal! Great service "

"The hotel and staff were very helpful and lobation is great!"

"Clean, safe and a great breakfast "

"AC operation satisfactory.. Room cleaning daily outstanding. A big shout out to house keeper from Nepal fort her positive, professional and friendly attitude! Namaste! Before checking out we asked for help from the front desk concerning Airporter luggage pick up. The employee was not knowledgeable about the issue and we were helped to navigate the phone to succeed.. howerever..at one point the gentleman told my wife that usually the customers handle that themselves. I felt that was an inappropriate comment. If one does not know how to help.. one should get someone else to help the customer instead of saying that! Please don't be too harsh on the person responsible. : )"

"Location was wonderful! Very close to shinjuku station. Staff were all wonderful and very helpful "

"NA"