Hotel Keluarga di Shinjuku

"Plan for enough clothes or laundry"

"Great location right next to Shinjuku station with a super helpful staff! The onsite bakery was a great way to start the day and the vibe in the lounge / restaurant made it an easy place to unwind at the end of long fight seeing days. Would go back in a heart beat. If you’re a gym enthusiast, know it’s a small gym that has basic equipment. It’s the only thing we wished was bigger with more options. Overall loved the spot!"

"Overall experience were good. Onsen were good, bed is too hard for us We were unhappy with the check out experience. The front desk is calling us three times for the 15 minutes delayed. Check out time is very stiff, no flexibility."

"Overall the stay was great. Good bfast and good location. Walking distance to Shinjuku station "

"Great hotel and restaurant. Accessible to train station"

"We stayed at the other location in Shimokitazawa last time we visited, and although the Shinjuku location is nice it is definitely a step below. The onsen was very busy, and a lot of people who seemed less likely to follow the onsen "rules" (brining phones inside, not washing before entering pool, etc). The elevators are very slow, and I found the room layout not very functional (we've stayed in small rooms before, this one was small and felt like the choices prioritized "design" or looking good...