Hotel Keluarga di Shinjuku

"Overall the stay was great. Good bfast and good location. Walking distance to Shinjuku station "

"Staff were extremely helpful! Hotel was in a very convenient location and rooms were very generously sized. My only complaint would be other guests bringing their barking dogs into the hotel foyer restaurant and staff or management didn't ask them to leave given the other welfare of the guests staying there. "

"Not a lot of shops nearby. Restaurants are very spread out and scarce in this area. The rooms are very nice, but a touch on the small side and the lighting in the room was pretty dim. But overall, this hotel was an excellent day."

"Overall experience were good. Onsen were good, bed is too hard for us We were unhappy with the check out experience. The front desk is calling us three times for the 15 minutes delayed. Check out time is very stiff, no flexibility."

"Everything was very good. The staff when we check in and check were super nice and friendly. It was very cleaned and professional. It was very nice how they provided us with water and clean towels every day. It's a must if you are visiting Japan. "

"Clean room. Helpful staff. Close to bus terminal and train/metro. Very lively area."

"Room was always spotless, they did an amazing job with the cleaning. Staff was excellent, room was spacious for Tokyo and the lounge access included with Premier Grand was a really great feature. Would highly recommend!"

"La habitación era excelente y el servicio de los empleados se destacaba."