Hotel berdekatan Royal National Rose Society Gardens

"Staff were fantastic. We had to get moved out of our first room due to bad sewer smell from bathroom. The second room was dated, dilapidated. Shower door handle loose, rain shower head broken and sprayed everywhere. Cracked tiles on the step to the bathroom. Stain on carpet under desk, bed was so uncomfortable, it was like a mattress that most would throw out. Not sure why more money isn’t being spent on the “servant quarters” bedrooms as this place had a great reputation. Maybe some of the...

"the hotel was lovely from the moment we arrived. Smelt beautiful. the bar area is cute. Very good area, lots of bars, shops and food places near by. the room was lovely, would stay again 100%"

"The rooms were very large, the ensuite was clean and toiletries were provided. The only suggestion would be for the floorboards in the room above Sopwell (ground floor) to be screwed down as these were squeaky when the occupant in the room above was moving around which woke us up as the squeaks were quite loud. The free parking was great and the system was easy to use, the instructions sent prior to arrival were clear for the check-in and checkout process. "

"The property is small and cozy as described, facilities are tidy and clean. We couldn’t receive the check-in instructions until we call at check-in time, the problem is solved quickly. A reminder that the toilet door is a reused old front door, that means when you lock it, you should lift the handle up first and then turn the button. The shower door needs a bit hard push to lock and avoid water came out. Overall is satisfactory! If a mirror added inside door the wardrobe, it would be...

"Communication was non-existent - despite sending plenty of messages through the Expedia app, in the end I only got to speak with the owner when I was stood right outside the property. The beds are next level uncomfortable - very springy and one of them had a proper dip in its middle. Not recommended."

"Parking was easy. Staff very welcoming."

"Amazing location, unique pub experience, good value. Mattress wasn't the best but the room was really quaint and clean. "

"Lovely clean and spacious rooms. Entrance and seating area is modern and fresh. Staff were so welcoming and attentive in all areas. The pool was disappointing though-the jacuzzi wasn’t working and the changing rooms need renovating. Pool was warm and not crowded. Overall, a wonder stay with delicious breakfast. "

"Lovely room and very accommodating host. Thank you "

"Great staff, great breakfast, great shower. Room was very small for 3 (2 adults 1 9 year old on sofa bed). Only enough room for one at the end of the beds. Room was clean and beds were very comfy. Overall really pleased, we will be staying again "

"Had to swop rooms twice as first room paint was scuffed, bed not clean. 2nd room (upgraded to superior) was right next to air con which kept me awake all night, has cracks in paint work and mould in bathroom. 3rd room was very nice. Staff were lovely and bar area was nice. Gardens beautiful. Rest of hotel (not shown in website) photos needs renovation with broken window in corridors, scuffed and peeling paint. "

"Great hotel very friendly staff Great food options Would stay there more in the future "

"Clean, you get what you pay for"

"Location ideal to Main Street No on-site parking which is stated but a voucher for parking would be ideal or offer a better rate A good stop over for 1night"

"Great weekend - very family friendly "

"Really great breakfast "

"The food was incredible! The staff members were excellent! They were very kind and made us feel so welcomed. Thank you everyone!"