Hotel Dekat Westminster Lodge Leisure Centre

"Lovely staff, very helpful . Our room was very nice, but a little bit tired and old-fashioned . That was a tear in one of the curtains and the French window onto the garden didn’t engage down at the bottom thus not locking properly alsowe had a lightbulb out on the wall lights behind the bed. Nothing to spoil the visit. It was taken on board at reception when we mentioned it on our departure. Also have to comment that one of our breakfast was not good for £20 per person. We did report this and...

"Last minute booking made at 8pm by 11.30pm was at the property and no lockbox enaul had been forwarded so could not get into the property. Had to find alternative accomodation as could not waitcany longer for the info as no indication my issue was being addressed. Finally received the lockbox email at 12 30am 4.5hrs after the booking. Would not advise last minute/evening bookings for this venue."

"Nice clean Appartement and close to the centre of St Alban's "

"Centrally located in St. Albans. Old and rambling but adequate. The bars were closed due to a licensing issue. Sad."

"Staff were very good and friendly and accommodating "

"The property is small and cozy as described, facilities are tidy and clean. We couldn’t receive the check-in instructions until we call at check-in time, the problem is solved quickly. A reminder that the toilet door is a reused old front door, that means when you lock it, you should lift the handle up first and then turn the button. The shower door needs a bit hard push to lock and avoid water came out. Overall is satisfactory! If a mirror added inside door the wardrobe, it would be...

"Communication was non-existent - despite sending plenty of messages through the Expedia app, in the end I only got to speak with the owner when I was stood right outside the property. The beds are next level uncomfortable - very springy and one of them had a proper dip in its middle. Not recommended."

"Tried to check in unfortunately no one to let me in it was late ish but well within the check in deadlines ..Unfortunately my flight was delayed so I was left stranded and had to sleep in the car ...Expedia then tried to offer me 25 credit points pathetic ...really awful"

"Clean, you get what you pay for"

"Lovely room with very good amenities. Great location too!"

"The perfect place to stay between long flights, very close to airport. A few min walk from Luton Station Interchange and train station. A few min walk to the Mall, lots of places to eat nearby. The perfect location for traveller. Will back again"

"Friendly, helpful staff. Room clean and as expected. Pool was good despite current refurbishment"

"Enjoyed and affordable"

"Beautiful hotel with a great breakfast. We stayed after the slamdunk festival. No issues with late check in, lots of parking, very clean, comfortable and quiet room. Sorted out an issue with Expedia not sending through confirmation I’d paid with them promptly and without fuss. Highly recommended, will definitely book for SlamDunk 2027."

"Always a great stay each and everytime. Very friends staff. "

"Room is dusty and the shower tub quite dirty, also drain is blocked"