"I spent three nights here with family, specifically including club lounge access which we have been curious about for some time. The hotel is conveniently located right on the beach and has two different swimming pools which offered lots of options for spending time especially if you have a kid to entertain. There was also a recreation room onsite with kids' games which also came in useful.
The service was excellent. We felt so welcome there, with staff remembering our names and addressing every request in quick fashion. I had to request some food we had for my child to be reheated a few times, and once needing help with a toilet issue with our room. It was fixed within a half hour.
The club lounge access came with breakfast and evening canapes which became our dinner throughout the stay. Food options were good and we enjoyed the convenience.
The rooms had been recently refurbished and we were happy with everything provided. Maybe the only thing to improve would be to have a few more options for hanging towels in the bathroom and firmer pillow options.
Overall a very enjoyable stay and would love to come back one day."
A verified traveller stayed at Hyatt Regency Kuantan Resort
"We had a great stay in this hotel and we upgraded our room that had a fantastic view of the hills and the village. The room simply massive and it was so relaxing just sitting in the balcony enjoying the wonderful view. The only problem we had was the television being too loud and we could not adjust the volume of the sound and the cover for the handset of the tv conrol was missing. We informed the front desk but they did not do anything about it. We had not attempted to turn the tv on again. The food in the restaurant not good. We had wonderful Tandoori chicken meals down in a restaurant in he village. We were able to buy fruits from the fruit stalls next to the car park which is on the way to the hotel up the hill. "
A verified traveller stayed at Heritage Hotel Cameron Highlands