Generator Normandy Shores hotels

"The one was very clean. The staff was very polite. The pool was very nice. Food was great."

"I have been frequenting this resort for over 10 years and I am a Hilton Honors member. I was at this resort two mothers days ago and enjoyed our stay. Seeing it had just had some improvements and rebranding we thought to utilize some of our available points to staycation this Mother's Day as well. What a disaster. The service, the valet, the amenities, not even close to what they previously were. The hotel booked a wedding, two proms, and had the holiday guests. They clearly did not plan for such a crowd. The valet wait was over an hour to drop off the car and almost two hours to pick it up. Ended up having to uber and missed our dinner reservation. The pool was so crowded no spaces were available to lay down. The beach was full of seaweed and unswimmable. Service by the pool was horrible. Asked three times for ice and water and never received it. Ordered a frozen drink and food and the drink arrived over 30 minutes later melted. The entire floor we stayed on reeked of marijuana and had kids running up and down. Couldn't sleep because of the noise. Mother's Day brunch was so crowded the restaurant offered a discount for people to take it in a bag and eat somewhere else. Truly ruined the Mother's Day weekend. "

"Love this place! "

"It is sad because I stayed at this hotel several times before and never had any complains. This time ,my room did not have all the towels needed the first day , the hair dryer was broken , toilet seat loose from the floor , no dj on the pool which is one of the things made us come back all the time . The people from the valet parking did not understand that we want only parking for a day and they want to charge us for overnight , specially JENIFER the parking supervisor was very rude . I will start exploring other places . His hotel is not as pleasant at is used to be"

"Property was nice and staff was very friendly and helpful. Property was nice low key spot. Mine only complaint is no microwave in the room."

"Had a wonderful stay here in Miami "

"The hotel is feels really nice, and modern. I like the design of it. There’s a cool automated system for checking in, but also helpful staff members that are still there. Comfy beds and pillows. Nice TV had Google connect. The rooms are very clean. The first one we checked into had a weird smell that also didn’t dissipate after we had been there for a couple of hours, but the woman at the front desk was very understanding and gave us a new room that smelled perfectly fine. The lobby smells really good btw so that was weird, but turned out great thanks to them being very accommodating to my sensitive nose. We didn’t use the pool but it looked nice. The hot breakfast was good, with scrambled eggs, sausage, good bacon, hot oatmeal, and yogurt parfait bar, as well as waffle iron. +Good orange juice."

"The location is pbut the hotel itself was not."

"Kind "