Residences in Mexico and Central America

"Well located, all that you need, and staff very friendly"

"I love Riu’s this one was no exception. Only complaint was the layout as far as bathroom accessibility’s. "

"We had an absolutely wonderful time at Grand Fiesta America Coral Beach Cancun! The resort is a tranquil paradise. Our large and comfy room had a breathtaking sea view and was very clean and well-equipped. There is an amazing large flowing pool from one side of the resort to the other and the resort’s white sand beach was pristine. The staff went above and beyond to make us feel welcome. Special thanks to Front Desk Rodiverth and Sara, Blanca and Ramses service were spectacular at the Lobby Bar, Elias and Charly from the greeting team provided outstanding service! The food and service were top of the line at Chianti, La Joya, Isla Contoy, Viña del Mar, Sunset Sunrise Bikine Bar. The food and service was great at Havana Club Steakhouse, however, we waited over one hour and half to be served the main course and staff turn off the lights in the middle of the dinner. We ordered dessert and the server came back half hour after to apologize because the kitchen was already closed. Even so 10/10 for food, service and relaxation!"

"On our first day, front desk called twice 5 mins apart asking if everything was fine. Then, a maintenance guy knocked stating he got a call that we supposedly reported something was leaking.Mind you, its only been 20 mins since we got insde the room, tired and just resting in bed. Not sure if theyre trying to go in and steal. Room phone was broken and couldnt dial out. Then, the night before we check out, another maintenance guy knocked once and went in and open the door. He appeared surprised to see me and my bf inside the room and said he got a call that we reported our sink was clogged? Suspicious! We couldnt even make a call cus the phone is broken and we NEVER reported anything was leaking or clogged. The room is outdated, water temperature doesnt stay warm, it gets too hot where it could burn your skin then too cold. The buffet food is a 2/10. Not much choices. The oceanview is nice. Stay here at your own risk."

"Me encanto todo, area sobre todo y comonidad Hotel bellisimo"

"The shower was in really bad condition Floor tiles in the ahower dull of black mold Really uncomfortable Water flow from the shower really slow In general the washroom was not in a good shape "

"Average and the rooms look their age "

"Clean room !!! "

"The staff and amenities were not consistent with the advertisements or reviews. Upon arrival and throughout our stay we were asked to pay more for many items that should have been included. Additionally, their website does not make clear that you cannot make reservations at any restaurants and instead are required to either pay more for a butler to do it or wait in a ridiculously long line. If you’re looking for a true all inclusive resort with fabulous amenities this isn’t it. "