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We enjoyed our stay at galaxy..the water park is very good and can spend whole day there..
Management need to look in to their Check in counter as I have never experienced a long queue due to Check in at Hotel. I have been waiting for at least 45 min just to check in. This is a 5 stars hotel and this should never have happen. All I can say is that this is their Check in counter Manager ...
Overall stay is good, just that when i check-out and the reception took quite a long time with the checking. As i was told that how come when i check-in and the reception collected HKD3500 as deposit from me, instead of HKD2500, which i already made a full payment earlier on. I heard the reception ...
Need upgrade. Service was excellent， however facilities requires renewal. My first time stay was excellent 6 years ago.
The room is big and spacious. Mezza9 on 3/F is the best buffet I've ever had. The all you can eat lobster (the real ones, not the small ones) plus 5 different cooking style to choose from totally worth the price you pay for.
Overall it was good. The staff service of concierge reception and restaurant were all very good.
Good location , clean , good staff , and reasonable price.
the room is clean and staff is helpful but the price is expensive in view of the facilities.
Near to many of the attractions of the city - easy to find and close to enough to the airport
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