4/5 Good
Dal Connie
15 May 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fountain view
Stayed 1 night in May 2021
Grand Hyatt Macau
Photo gallery for Grand Hyatt Macau
Overview of Grand Hyatt Macau
Grand Hyatt Macau
4.5/5 Wonderful
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
- Social distancing
City Of Dreams, Estrade Do Istmo Cotai, Cotai
Explore the area
- Venetian Macao Casino3 min walk
- City of Dreams11 min walk
- Cotai Strip13 min walk
- Macau (MFM-Macau Intl.)4 min drive
Choose dates to view prices
About this area
Cotai
Located in Cotai, Grand Hyatt Macau is connected to a shopping centre. Museum of Taipa and Coloane History and Taipa Houses-Museum are cultural highlights, and some of the area's activities can be experienced at Macau Orient Golf Club and Macau Golf and Country Club. Travelling with kids? Consider TeamLab Macao and Karting Track.
What's nearby
- Venetian Macao Casino - 3 min walk
- Macau University of Science and Technology - 5 min walk
- Cotai Arena - 7 min walk
- City of Dreams - 11 min walk
- Cotai Strip - 13 min walk
Getting around
- Macau (MFM-Macau Intl.) - 4 min drive
Restaurants
- Where to eat
- Beijing Kitchen – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
- Mezza9 Macau – Pool-view buffet restaurant offering international cuisine. Serves dinner daily. Reservations required.
- Lobby Lounge – Café with a bar offering international cuisine. Serves lunch, dinner and light fare daily, happy hour available.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Social distancing
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Self parking on site (MOP 960 per day)
- Valet parking on site (MOP 1440 per day)
- Wheelchair-accessible parking available
- 24-hour return airport shuttle (surcharge)
- Airport shuttle at scheduled times, on request
- Free local area shuttle
- Free casino shuttle
- Free ferry terminal shuttle
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee daily 7:30 AM–11 AM: MOP 296 for adults and MOP 148 for children
- 3 restaurants and 1 coffee shop/cafe
- 1 poolside bar and 1 bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Children's pool
- Fitness centre
- Full-service spa
- Outdoor pool
- Outdoor tennis court
- Playground
- Shopping
- Hot tub
Family friendly
- Children's club (surcharge)
- Children's pool
- DVD player
- Free area shuttle
- High chair
- Laundry facilities
- Outdoor pool
- Playground
- Snack bar/deli
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
- Wedding services
Languages spoken
- Chinese
- English
Business services
- 24-hour business centre
- Conference space (86112 square feet)
- Meeting rooms 8
Outdoors
- Terrace
Spa
- 15 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Couples treatment room(s)
- Facials
- Hydrotherapy
- Massage - deep-tissue
- Massage/treatment rooms
- Spa open selected days
- Steam room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Bathroom emergency pull cord
- Grab bar near toilet
- In-room accessibility
- Wheelchair-accessible parking
More
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
Bathroom
- Bathrobes
- Deep-soaking bathtub
- Free toiletries
- Hairdryer
- Separate bathtub and shower
- Towels
Entertainment
- 42-inch LCD TV
- TV channels
- CD player
- DVD player
- Films for purchase
- Streaming services
Food and drink
- Espresso maker
- Free bottled water
- Minibar
More
- Children's slippers
- Electrical adapters/chargers
- Free local calls
- Free newspapers
- Phone
- Safe
- Slippers
Similar properties
See similar properties
Cotai
Hot tub
Washer and dryer
Hotel
Business-friendly
Guest rating 4.5+
5 star
Policies
Check-in
Check-in from 3 PM - midnight
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MOP 400.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: MOP 1000.00 per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: MOP 296 for adults and MOP 148 for children (approximately)
- Airport shuttle fee: MOP 520 per vehicle (one-way, maximum occupancy 4)
- Self-parking fee: MOP 960 per day
- Valet parking fee: MOP 1440 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa
Property is also known as
Grand Hyatt Macau
Grand Hyatt Macau Hotel
Macau Grand Hyatt
Grand Hyatt Macau Hotel Cotai
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Macau
Grand Hyatt Macau Hotel
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Cotai
Frequently asked questions
Overall score and ratings
4.5
Wonderful
4.6/5
Cleanliness
4.5/5
Staff & service
4.5/5
Amenities
4.6/5
Property conditions & facilities
5/5 Excellent
Wah Yau
Business traveller
6 May 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2021
5/5 Excellent
Patricia
29 Jan 2021
Stayed 1 night in Jan 2021
5/5 Excellent
Fuk Cheung
8 Sep 2020
Stayed 1 night in Sep 2020
4/5 Good
Verified traveller
26 Aug 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020