Travelers rejuvenate with spa treatments at this Cotai Strip sanctuary, where an outdoor tennis court, kids' club, and City of Dreams await exploration
Grand Hyatt Macau on the Cotai Strip offers a genuine retreat. Enjoy hot stone massages, Chinese cuisine at two restaurants, or relax by the outdoor pool. Features include an on-site shopping mall and high-speed WiFi, perfect for families and couples.
Located in Cotai, Grand Hyatt Macau is connected to a railway/underground station. Taipa Ferry Terminal and Macau Ferry Terminal are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit City of Dreams and Gongbei Port. Cotai Strip and Venetian Macao Casino are two other places to visit that come recommended. Visit our Cotai travel guide
City Of Dreams, Estrade Do Istmo Cotai, Cotai
What's nearby
Cotai Strip
6 min walk - 0.6 km
The Londoner Macao Casino
8 min walk - 0.7 km
Venetian Macao Casino
9 min walk - 0.8 km
City of Dreams
1 min walk - 0.0 km
The House of Dancing Water
2 min walk - 0.2 km
Getting around
Cotai East Station
2 min walk
Zhuhai Station
17 min drive
Macau (MFM-Macau Intl.)
9 min drive
Restaurants
The St. Regis Bar 瑞吉酒吧
7 min walk
SW Steakhouse 永利扒房
6 min walk
Café Fontana 咖啡苑
3 min walk
Mezza9
5 min walk
Chef Tam’s Seasons 譚卉
8 min walk
About this property
Grand Hyatt Macau
Luxury family-friendly hotel near City of Dreams
Located close to Cotai Strip and Venetian Macao Casino, Grand Hyatt Macau provides a terrace, an art gallery on-site and a shopping centre on-site. Indulge in a massage, a body scrub and aromatherapy at the on-site spa. At the two on-site restaurants, enjoy lunch, dinner, light fare and Chinese cuisine. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a coffee shop/cafe and a playground.
Additional perks include:
Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
A children's club (surcharge), concierge services and a 24-hour front desk
A ballroom, multilingual staff and a lift
Guest reviews say great things about the helpful staff and location
Room features
All 791 rooms include comforts such as 24-hour room service and air conditioning, as well as perks such as late-night room service and free WiFi. Guest reviews speak positively of the size rooms at the property.
Extra conveniences in all rooms include:
Highchairs, baby baths and children's slippers
Hypo-allergenic bedding and free cots/infant beds
Bathrooms with rainfall showers and shower/bath combinations
42-inch LCD TVs with cable channels and DVD players
Wardrobes/cupboards, fridges and free tea bags/instant coffee
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Free casino shuttle
Free ferry terminal shuttle
Limo/town car service
Parking on site (MOP 960 per day)
Limited on-site self parking
Food and drink
Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: MOP 327.80 per person
2 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Couples/private dining
Snack bar/deli
Restaurants on site
Beijing Kitchen
Fountain Cafe
mezza9 Macau
Things to do
Art gallery
Children's club
Designer stores
Full-service spa
Gym
Playground
Shopping centre
Family friendly
Baby bath
Children's club (surcharge)
DVD player
High chair
In-room cot
In-room refrigerator
Laundry facilities
Playground
Snack bar/deli
Stroller
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
8 meeting rooms
86,112 square feet of conference space
Outdoors
Terrace
Full-service spa
15 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Front entrance ramp
Hand-held showerhead
Hardwood flooring in room
Lift (165 centimetre wide door)
Portable shower seat
Tile flooring in room
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchairs on site
More
2 buildings
37 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Ballroom
Banquet hall
Built in 2009
Designated smoking areas (fines apply)
Double-glazed windows
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Hypo-allergenic bedding
Bathroom
Children's slippers
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Towels provided
Entertainment
42-inch LCD TV with cable channels
DVD player
Pay films
Food and drink
24-hour room service
Electric kettle
Free bottled water
Meal delivery service
Minibar
Refrigerator
Restaurant dining guides
Tea bags/instant coffee
More
Air conditioning
Electrical adapters
Energy-saving switches in guestrooms
Free daily newspapers
Free local calls
Iron/ironing board
Phone
Safe
Water-efficient showers
Window screens
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MOP 460.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MOP 1000.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately MOP 327.8 per person
Self-parking fee: MOP 960 per day
Rollaway bed fee: MOP 460.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
Property is also known as
Grand Hyatt Macau
Grand Hyatt Macau Hotel
Macau Grand Hyatt
Grand Hyatt Macau Hotel Cotai
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Macau
Grand Hyatt Macau Hotel
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Cotai
Frequently asked questions
Is Grand Hyatt Macau pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Grand Hyatt Macau?
As of 19 Mar 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Macau on 31 Mar 2026 start from RM554, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Grand Hyatt Macau?
Self-parking is available for MOP 960 per day.
What time is check-in at Grand Hyatt Macau?
Check-in start time: 3 PM; check-in end time: midnight.
What time is check-out at Grand Hyatt Macau?
Checkout is at 11 AM.
Where is Grand Hyatt Macau located?
This family-friendly Cotai hotel is located near the airport, within a 15-minute walk of City of Dreams, Cotai Strip and Venetian Macao Casino. Taipa Ferry Terminal and Macau Ferry Terminal are also within 6 mi (10 km). Cotai East Station is only a 2-minute walk and MUST Station is 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Grand Hyatt Macau Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great room, staff and location. If you are gonna stay in Macau you might as well stay on the Cotai strip. It's like going to Vegas and not staying on the Vegas strip.... Why do that.
I had a wonderful experience during my stay at Grand Hyatt Macau. The hotel is beautiful, clean, and very comfortable, with great facilities and a welcoming atmosphere especially on the decorating of my anniversaries.
A special shout-out to Katrina, who provided exceptional service throughout my stay. She was warm, attentive, and very professional. Her friendly attitude and willingness to help truly made my experience memorable. Staff like Katrina are the reason I will definitely return and recommend Grand Hyatt Macau to others.
Thank you, Grand Hyatt Macau, and especially Katrina, for the great hospitality
Staff displayed a high level of sincerity, courtesy, hospitality and professionalism. Breakfast buffet had a wide varieties of cuisines. Bedroom was elegant, neat and tidy.