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Overview of Galaxy Hotel

Photo gallery

Featured image
Sun-loungers, beach umbrellas, beach towels
Water park
Water park
Water park

Galaxy Hotel

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationCotai Strip8 min walk
    Popular LocationRua do Cunha9 min walk
    Popular LocationMacau Olympic Complex (Macau Stadium)9 min walk
    AirportMacau (MFM-Macau Intl.)5 min drive

Choose dates to view prices

Deluxe Resort Twin

4.5/5 guest room rating
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe City King

4.7/5 guest room rating
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Galaxy Suite

4.7/5 guest room rating
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe City Twin

4.8/5 guest room rating
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Resort King

4.9/5 guest room rating
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite

4.9/5 guest room rating
  • 121 sq m
  • Sleeps 3
  • 1 King Bed

Royal Suite

5/5 guest room rating
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

About this area

Cotai

In the entertainment district, Galaxy Hotel is in an area with great shopping. Macau Tower and Senado Square are notable landmarks and Macau Fisherman's Wharf is a popular local attraction. Travelling with kids? Make time for Chimelong Ocean Kingdom, or head to an event or a match at Cotai Arena.
Popular Location

What's nearby

  • Cotai Strip - 8 min walk
  • Rua do Cunha - 9 min walk
  • Cotai Arena - 9 min walk
  • Macau Olympic Complex (Macau Stadium) - 9 min walk
  • Mandarin's House - 14 min walk

Getting around

  • Macau (MFM-Macau Intl.) - 5 min drive

Restaurants

  • Where to eat
  • Terrazza – Serves dinner on selected days.
  • Gosto – Serves lunch and dinner daily.
  • CHA BEI – Open daily.
  • Pak Loh – Serves lunch and dinner daily.

About this property

Galaxy Hotel

5-star beach hotel with a conference centre
Guests of this beach hotel will appreciate convenient on-site amenities such as a spa tub and a health club. All 1449 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as free minibar items and bathrobes.
Galaxy Hotel offers 1449 forms of air-conditioned accommodation which are accessible via exterior corridors, and features free minibar items and a safe. LCD televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a health club and a spa tub.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 9:00 AM to 11:00 PM
  • Airport shuttle at scheduled times
  • Free local area shuttle
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MOP 184.8 for adults and MOP 100.8 for children
  • 20 restaurants and 2 coffee shops
  • 4 poolside bars, 5 bars/lounges and 1 swim-up bar
  • 24-hour room service

Things to do

  • 5 outdoor pools
  • Access to nearby health club
  • Access to nearby outdoor pool
  • Children's pool
  • Fitness centre
  • Free water park access
  • Nightclub
  • Shopping centre
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Children's pool
  • Dry cleaning service
  • Free area shuttle
  • Free water park access
  • Lazy river
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • 1 meeting room
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool cabanas (surcharge)
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • Digital channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MOP 388 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MOP 184.8 for adults and MOP 100.8 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MOP 388 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Galaxy Hotel
Galaxy Hotel Macau
Galaxy Macau
Macau Galaxy
Galaxy Hotel Cotai
Galaxy Cotai
Galaxy Hotel Hotel
Galaxy Hotel Cotai
Galaxy Hotel Hotel Cotai

Frequently asked questions

Can I cancel my reservation for free at Galaxy Hotel and receive a full refund?
Yes, Galaxy Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Galaxy Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Galaxy Hotel?
As of 22 Apr 2021, prices found for a 1-night stay for 2 adults at Galaxy Hotel on 6 May 2021 start from RM524, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Galaxy Hotel have a pool?
Yes, this property has 5 outdoor pools and a children's pool.
Is Galaxy Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Galaxy Hotel?
Self-parking is free at this property.
What time is check-in at Galaxy Hotel?
Check-in is from 3 PM - midnight.
What time is check-out at Galaxy Hotel?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Does Galaxy Hotel provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs from 9:00 AM to 11:00 PM at scheduled times.
Where is Galaxy Hotel located?
This family-friendly Cotai hotel is located near the airport, 0.4 mi (0.7 km) from Cotai Strip, and within 6 mi (10 km) of Macau Tower Convention and Entertainment Centre and Macau Tower. Hac Sa Beach and Senado Square are also within 6 mi (10 km).

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 650 out of 999 reviews
5 - Excellent 65%
Rating 4 - Good. 292 out of 999 reviews
4 - Good 29%
Rating 3 - Okay. 31 out of 999 reviews
3 - Okay 3%
Rating 2 - Poor. 13 out of 999 reviews
2 - Poor 1%
Rating 1 - Terrible. 13 out of 999 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were disappointed that they couldn’t give us twin beds
Stayed 1 night in Feb 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel.. staff very helpful and service very good..stayed here before..service was good before
Stayed 1 night in Dec 2019

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