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Grand Emperor Hotel

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In-room safe, desk, free WiFi, alarm clocks
In-room safe, desk, free WiFi, alarm clocks
In-room safe, desk, free WiFi, alarm clocks
In-room safe, desk, free WiFi, alarm clocks

Overview of Grand Emperor Hotel

Grand Emperor Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
288 Avenida Comercial De Macau, Macau

Explore the area

  • Popular LocationSenado Square6 min walk
  • Popular LocationHospital Conde S. Januario12 min walk
  • Popular LocationRuins of St. Paul's Cathedral12 min walk
  • AirportMacau (MFM-Macau Intl.)15 min drive

Choose dates to view prices

About this area

Macau

Grand Emperor Hotel is located in Macau. City of Dreams is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Macau Fisherman's Wharf and Chimelong Ocean Kingdom. Looking to enjoy an event or a game? See what's going on at Macau Jockey Club or Cotai Arena.

What's nearby

  • New Yaohan Department Store - 2 min walk
  • Nam Van Lake Cybernetic Fountain - 6 min walk
  • Senado Square - 6 min walk
  • Hospital Conde S. Januario - 12 min walk
  • Ruins of St. Paul's Cathedral - 12 min walk

Getting around

  • Macau (MFM-Macau Intl.) - 15 min drive

Restaurants

  • Where to eat
  • Grand Emperor Court – Serves lunch and dinner.
  • The Royal Kitchen – Serves breakfast, lunch and dinner.
  • Majestic Robatayaki – Serves lunch and dinner.

About this property

Grand Emperor Hotel

4-star hotel, walk to Senado Square
3 restaurants, 2 bars/lounges and a coffee shop/café are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, 24-hour room service, conference space and concierge services are on-site. All 311 rooms offer free WiFi, 24-hour room service and TVs with cable channels. Other amenities available to guests include free bottled water, in-room massages and hairdryers.
Grand Emperor Hotel offers 311 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Cable televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Macau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free return airport shuttle from 11:00 AM to 8:00 PM
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge)

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • Chinese
  • English
  • Japanese
  • Portuguese

Business services

  • Conference space (1582 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water
  • Mini fridge

More

  • Desk
  • In-room massage
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MOP 1000 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation

Property is also known as

Grand Emperor
Grand Emperor Hotel
Grand Emperor Hotel Macau
Grand Emperor Macau
Hotel Grand Emperor
Hotel Grand Emperor
Grand Emperor Hotel Hotel
Grand Emperor Hotel Macau
Grand Emperor Hotel Hotel Macau

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 218 out of 510 reviews
5 - Excellent 43%
Rating 4 - Good. 227 out of 510 reviews
4 - Good 45%
Rating 3 - Okay. 54 out of 510 reviews
3 - Okay 11%
Rating 2 - Poor. 9 out of 510 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 510 reviews
1 - Terrible 0%

4.3/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Nov 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020