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Reviews of Nex Hotel Johor Bahru

2 out of 5
Nex Hotel Johor Bahru
9, Jalan Camar, Taman Perling, Johor Bahru, Johor

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 30 reviews" "
Rating 8 - Good. 17 out of 30 reviews" "
Rating 6 - Okay. 9 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Yunos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and other facilities is in good condition..value for money
Stayed 1 night in Apr 2024

8/10 Good

Haridas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and tidy.. only the air conditioner was not cooling enough
Stayed 1 night in Nov 2023

6/10 Okay

Sunita

Stayed 1 night in Jul 2023

6/10 Okay

JEREMY

Travelled with family and small children
Liked: Cleanliness, staff & service
Heater was not working at the time of check-in. Hotel should have notified us in advance.
Stayed 1 night in Jul 2023

10/10 Excellent

Casey

Stayed 1 night in Jun 2023

6/10 Okay

Chan

Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Travelled with group
Need improvement on essentials
(1) Both bath towels were not changed for the two night stay after the room service done on the next day. Is it a practice from the hotel or forgotten ? (2) Toilet area can have more hooks for hanging bath towels or clothing at the big empty space wall.
Stayed 2 nights in Sep 2022
Response from Nex Hotel Johor Bahru on 11 Oct 2022
Dear Guest, Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel. We have taken your feedback on board, and we will strive to make improvements accordingly. Thank you.Nex Hotel Johor Bahru

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 13 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and service is good place east to park vehicle
Stayed 1 night in Dec 2019
Response from Nadia on 15 Jan 2020
Thank you

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019
Response from nadia on 15 Jan 2020
thank you

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019
Response from nadia on 15 Jan 2020
thank you

6/10 Okay

kenslshr

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
poor toilet/shower organization. bad choice of toilet tiles, slippery.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is decent for a short stay.....room reasonable rate. Plenty of eateries nearby .
Stayed 1 night in Aug 2019
Response from Grace on 16 Aug 2019
Dear Guest, Thank you.

10/10 Excellent

Jitkooi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from nex on 5 Aug 2019
thank you

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to eating restaurant. Very good foods like says, ikan bakar n many more
Stayed 1 night in Jun 2019
Response from nex on 5 Aug 2019
thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from nex on 5 Aug 2019
thank you

8/10 Good

NORLELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from nex on 5 Aug 2019
thank you

6/10 Okay

Nur hidayah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay with family
Good stay. But my car was sumon. Indicated in the website is free parking but in actual fact it is not. Beware. But hotel staff was nice after me making noises and he paid off my sumon approx 2 hrs after my checkout. Breakfast was limited. Not much choices. 4 adults fighting over with 2pkts of nasi lemak😂😂 Overall, stay was cheap n affordable.
Stayed 1 night in May 2019
Response from NEX HOTEL on 13 May 2019
WE WILL DO OUR BEST

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness is good, well design room. Just the breakfast not much choices and not keeping warm . Understand not much customer.
Stayed 1 night in May 2019
Response from NEX HOTEL on 13 May 2019
WE WILL TRY DO OUR BEST THANK YOU

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent accommodation with a reasonable pricing. Breakfast is simple with good serving of local delights.
Stayed 1 night in Mar 2019
Response from nex hotel on 22 Mar 2019
thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent accommodation . Reasonable spread for breakfast.
Stayed 1 night in Mar 2019
Response from NEX HOTEL on 31 Mar 2019
THANK YOU

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Just nice to stay
Stayed 2 nights in Feb 2019
Response from front office on 15 Feb 2019
thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money.
Stayed 2 nights in Feb 2019
Response from nex hotel on 6 Feb 2019
thnak you

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2019
Response from NEX HOTEL STAFF on 20 Jan 2019
THANK YOU

6/10 Okay

Verified traveller

Liked: Staff & service
Location close to Perling Mall. Lots of food restaurant. Prices are quite reasonable. But some have cleanliness issue.
Stayed 2 nights in Dec 2018
Response from Grace on 2 Jan 2019
Dear Anonymous , I'm very sorry! Your comment is very important to us , we will improve , Thank you so much .

8/10 Good

Kiasan

Liked: Cleanliness, property conditions & facilities, room comfort
It was all good until the check out.
Convenient place with food, supermarket around the place. Everything is convenient. However, it was spoiled by disappearance of front office staff during our check out. We checked out early at 10.30am as we had intended to go for lunch before our taking train home. We rang the bell and even the staff at the cafeteria said she had called & check on them. Passed 20 minutes, 2 ladies came and there was no apologies from them till I said, 'we waited for 20 minutes and you didn't even say sorry?' Only then she apologised. It was my 1st experienced to see a front desk counter empty. I hope this won't happen again as its a good place to stay.
Stayed 2 nights in Dec 2018
Response from Grace on 2 Jan 2019
Dear Kiasan, I'm very sorry! Your comment is very important to us , we will improve , Thank you so much .

8/10 Good

Md

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2018
Response from NEX HOTEL on 20 Jan 2019
THANK YOU

10/10 Excellent

Nur Az-Zahra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Joey

Travelled with family
Liked: Staff & service
Stayed 1 night in Dec 2019
Response from nex hotel on 10 Feb 2020
thank you