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Hotel Promise
3.0 star property

Comfortable Art Deco hotel, walk to Istiklal Avenue

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June 2024

Hotel Promise

Photo gallery for Hotel Promise

Lounge
Property entrance
Select Comfort beds, in-room safe, blackout curtains, soundproofing
Breakfast, lunch and dinner served
Lobby sitting area

Overview of Hotel Promise

Reviews
4.6

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Huseyin Aga Mah Topcekenler, Sokak no:10 Beyoglu, Istanbul, Istanbul, 34440
  • Popular LocationTostçu İdris1 min walk
  • Popular LocationYeniKapi Station19 min drive
  • Popular LocationIstanbul Sogutlucesme Station37 min drive
  • Popular LocationAtaturk International Airport Station38 min drive
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Room options

View all photos for Standard Double Room

Select Comfort beds, in-room safe, blackout curtains, soundproofing

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Standard Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Select Comfort bed
Bathrobes
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Single Room

Select Comfort beds, in-room safe, blackout curtains, soundproofing

Economy Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Blackout curtains
Select Comfort bed
Down duvet
  • 8 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Economy Double Room

Select Comfort beds, in-room safe, blackout curtains, soundproofing

Economy Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Blackout curtains
Select Comfort bed
Down duvet
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Property entrance
Cumbalı Plaza Hotel
Breakfast included
Free WiFi
Restaurant
Air conditioning
6.2 out of 10, (12)
The price is RM205
per night
RM229 total
includes taxes & fees
3 May - 4 May
Cumbalı Plaza Hotel

About the area

Istanbul

Hotel Promise is located in Istanbul City Center, a neighbourhood in Istanbul, and is in the entertainment district and near a metro station. Topkapi Palace and Hagia Sophia are cultural highlights, and some of the area's notable landmarks include Galata Tower and Blue Mosque. Travelling with kids? Consider Pierre Loti Tepesi and Vialand Tema Park.
Visit our Istanbul travel guideOpens in a new window

What's nearby

  • Istiklal Avenue - 3 min walk
  • Taksim Square - 13 min walk
  • Galata Tower - 16 min walk
  • Topkapi Palace - 6 min drive
  • Grand Bazaar - 6 min drive

Getting around

  • Taksim Station - 10 min walk
  • Beyoglu Station - 13 min walk
  • Istanbul (IST) - 46 min drive

Restaurants

  • Dürümzade - 1 min walk
  • Papllion - 1 min walk
  • Taksim Şenol Türkü Barı - 1 min walk
  • Tostçu İdris - 1 min walk
  • Lipsos - 1 min walk

About this property

Hotel Promise

Family-friendly hotel near Taksim Square
Istiklal Avenue and Galata Tower are located near Hotel Promise, which provides a nightclub, a coffee shop/cafe and a garden. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and a library.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
  • Barbecues, a front desk safe and a 24-hour front desk
Room features
All guest rooms at Hotel Promise feature comforts, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 82-cm LED TVs with premium channels
  • Childcare services, coffee/tea makers and daily housekeeping

Languages

English, French, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 15 per day)
  • 24-hour return airport shuttle (surcharge)
  • Parking on site (EUR 5 per day; includes in/out privileges)
  • Valet parking on site (EUR 15 per day)

Food and drink

  • Daily continental breakfast available 8:00 AM–10:30 AM for a fee: EUR 5 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Children's club
  • Library
  • Nightclub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's club
  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Art Deco architecture
  • Building
  • Built in 1945
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 82-cm LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1:00 PM
Express check-in available

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 5 per person
  • Airport shuttle fee: EUR 29 per room (one way)
  • Airport shuttle fee per child: EUR 15 (from 1 to 6 years old)
  • Self-parking fee: EUR 5 per day (in/out privileges)
  • Valet parking fee: EUR 15 per day
  • Nearby parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Promise
Hotel Promise Istanbul
Promise Hotel
Promise Istanbul
Hotel Promise Hotel
Hotel Promise Istanbul
Hotel Promise Hotel Istanbul

Frequently asked questions

Is Hotel Promise pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Promise?

Self-parking is available for EUR 5 per day. Valet parking is available for EUR 15 per day.

What time is check-in at Hotel Promise?

Check-in begins at 1:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Promise?

Checkout is at 12:30 PM.

Does Hotel Promise provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 29 per room applies.

Where is Hotel Promise located?

This family-friendly Istanbul hotel is located in the historical district, within a 15-minute walk of Istiklal Avenue and Taksim Square. Galata Tower and Bosphorus are also within 1 mile (2 km). Taksim Station is 10 minutes by foot and Tophane Station is 13 minutes.

Hotel Promise Reviews

Reviews

4.6
Rating 10 - Excellent. 11 out of 131 reviews" "
Rating 8 - Good. 19 out of 131 reviews" "
Rating 6 - Okay. 20 out of 131 reviews" "
Rating 4 - Poor. 22 out of 131 reviews" "
Rating 2 - Terrible. 59 out of 131 reviews" "

4.8/10

Cleanliness

5.0/10

Staff & service

3.0/10

Amenities

4.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

8/10 Good

Iman

Stayed 3 nights in Feb 2022

6/10 Okay

Peter

Stayed 3 nights in Jan 2022

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing is that if you are a smoker is allowed to smoke in room all other things are wrong, dirty and not working.
Stayed 1 night in May 2021

10/10 Excellent

Unknown, Unknown

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice crew, Good management. Although I was the one with little issue, they never bring it up to my face.They understood my situation.
Stayed 3 nights in Jan 2020

2/10 Terrible

Nichapatr

Stayed 4 nights in Dec 2019

2/10 Terrible

Raed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
The hotel rooms were awful and smells very bad, Upon check in I've paid the room price and i couldn't stay in the room and i went to another hotel
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is horrible, none of the pictures are actually true to what the rooms are. The rooms are dirty, sheets are old, pillows are old and have molds on them. there is no cleaning of the room once you check in. the bathroom smells moldy and old. the bathroom is not clean, dark and dirty. They are not helpful and rude, they did not give me the room I reserved, they said it was not ready and they will give it to me the next day, when I went they said no stay in the room you are in, I left for 2 days on a trip in turkey, I came I saw the room all cleaned and everything I had in it was taken out. they did all that without asking me or apologizing. The internet is horrible. Overall, I would not recommend this room.
Stayed 23 nights in Nov 2019

2/10 Terrible

Ilia

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They first gave me a room that was extremely dirty and in terrible condition. After complaining, they said you should pay more $25 to give you a standard room. They even didn't reimburse my money. staff very unprofessional
Stayed 2 nights in Oct 2019

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I missed first day because of flights and when I came second day they had no room. They put me in room next door and it was 2/10 but after 40 hours traveling I needed rest. By next morning the room opened up and was put back at promise and compared to room I was in this was 8/10 for sure. I was not looking for fancy just clean and comfortable, staff was super helpful I had booked for 3 days so I could get here and find where I wanted to stay for duration and I did leave. I would stay again as transitional hotel while looking for the amenities I want during holiday very friendly helpful staff.
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019