8/10 Baik
Mohamad
10 Ogo 2025
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
The sound from the night club on the 9th floor is very disturbing to rooms with Bosphorus view (which are the most wanted and expensive rooms). We started our stay on the 8th floor. We wanted to sleep at 11:00pm but couldn’t due to the music. I called to complain about the noise and I was surprised that Guest Relations said “yes, guests complain about it and the music will continue until 12:30am. I asked for a different room for the second night onwards on the same side. I was given a room on the second floor. The sound was still be heard but less. I believe this is hurting the hotel and needs to be addressed. Secondly, the floor in the showers is not sufficiently sloped and causes the bathroom to flood. We experienced this in three rooms. The hotel facilities and service are very good. The above two areas and the doner kebab shops in front of the hotel entrance lets it down. Hope this feedback helps.
Mohamad
Menginap 1 malam pada Ogo 2025
