Hotel berdekatan Drury Lane Theater

"Clean but far from the city which made traffic bad"

"Be aware, this property allows pets and places pets in with the general population. On the third night of a three-night stay, we returned to our room to find a barking dog next door. When we complained, the night manager said the offending guest had the right to stay there even with a barking dog. Although she eventually moved the dog to a different location, it took a lot of effort on our part to get her to act. If the hotel wants to accomodate pet owners, it should have a policy that pet...

"Clean room"

"Hotel was pretty nice. Breakfast was good. Staff for us were nice. Pool area was clean not too crowded. My only issue. The mattress had No mattress cover, and we always check for bedbugs and it had a few stains on the side."

"It’s clear."

"I enjoyed my stay. Rooms were clean. The sheets hadn’t been changed as there was some small blood spots inside the sheet and some ash from someone smoking marijuana in the room. Overall, the stay was amazing. Would stay again. Only thing is cost of breakfast. I feel like complementary breakfast for the cost of the weekend is a must."

"Hotel was clean and the staff was helpful. They upgraded the room to suite since our originally booked room was not available. But they charged me for parking even though Expedia app said that parking is free."

"The room smelled bad"

"Place smelled of smokers and mustiness. Shampoo dispenser empty. People at breakfast filling their water bottles out of pitcher intended for cups , directly contacting the pitcher while refilling plastic bottles! "

"Pool was ice cold, was not notified of the whirlpool being broken. Room furniture was uncomfortable. Location is not easy to get to, parking is not easily accessible. Breakfast wasn't bad for price. We will never stay here again."

"The hotel itself was very nice, very good buffet, clean spacious suites however the elevator was broken and I was not informed until after check in. I was in town for the weekend and it was a huge hassle to find another hotel. I was informed that the elevator would be out of service for another month. I was not pleased with the communication as the clerks should have informed the guest prior to arrival"

".."

"Our room was close to the elevator and it ran all night long."

"No hot water on 7th floor room. Renovation issues? Told front desk"

"Happy"

"yay"

"Requested a room with a walk in shower as I have a broken foot and am wearing a walking boot. Was told none were available but online through the hotels own website it showed they were and were bookable for my entire stay. Rude front desk staff. Probably will never stay there again. This hotel has gone down hill for sure"

"Staffs are very accommodating. Definitely coming back next year for another graduation."

"Room was incredibly clean. Staff was extremely helpful. Front desk and through the chat app. Breakfast ended up being voided via vouchers, free of charge! And food was very good. We will absolutely stay here again! Literally have nothing but good things to say about this resort/hotel!"