Cari Hotel di Surrey

"Ok."

"Great location, friendly staff, great food."

"Excellent customer service. Front desk check in gentleman was fantastic "

"Very affordable hotel to lodge in London, its quite close to the airport, staff are nice, considerate and welcoming. Beautiful place too."

"Comfortable stay"

"Amazing facilitates and staff that can’t do enough for you "

"I stayed only for a short overnight before an early morning flight and found this hotel perfect for the cause. Very convenient transport to and from Gatwick by shuttle (4-5 pounds), and a bar and restaurant on site so there’s no need to go elsewhere. Staff is very friendly and efficient, room was quiet and comfortable."

"Easy walking to the train station! Amenities close by and friendly staff."

"Good"

"Excellent property helpful friendly stafff,very good restaurant for evening food ..good bar,pool steam room and well appointed clean quiet rooms"

"Terrible customer service, property is nice, upper management customer service is poor "

"Always love staying here ! The accommodation is beautifully presented and maintained and the staff and food just excellent . Just wish there were steam room and SPA facilities available other than the treatments . Also super convenient for Heathrow without being a run of the mill airport hotel "

"First time I've stayed since it was taken over and revamped, personally, I preferred the older-style rooms. The location by the Thames is still a huge bonus. There is only one lift, which is quite small, a problem for disabled guests."

"free car parking, so close to shop"

"."

"Very convenient and comfortable"

"Beautiful building but lack of attention to detail. Upon arrival in spa, went to make a cup of hot tea and there was no sugar or stir sticks or spoons. Wanted to enjoy the hot tub before massage and it was like a barely warm bath plus the jets were spraying up at your face so you couldn’t sit without getting water in the face. Two lockers didn’t work. The massage staff was friendly but it was definitely fluff and buff- not much pressure so that was a disappointment. The main restaurant was fully...

"Lovely breakfast and helpful staff. Dated room with issues with the bed resulting in injury. "

"We stayed 1 night at this lovely, cozy and very spatious hotel. The reception staff were very friendly and helpful. We used the indoor pool, jacuzzi and steam room. Not many people there, so we had lots of space. The bathrooms were well equipped (hair dryer and amenities which I loved). When leaving the pool, I passed by the bar which looked lively and fun. Next morning, we had breakfast (English breakfast is their specialty). All good. Then we had a stroll around the property. They have a...