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"The Hoshino Group always serves delicious meals, so I am always satisfied. The view here was beautiful and I was very satisfied."

"Great hotel. Pros: perfect location to see Mt Fuji. I came for 1 night. During the day could not see Mr Fuji but in the morning from 4am-8 you can see it perfectly. Super clean and great bath house. Cons: it’s about a 18 min walk from Kawaguchiko station & public transport. I would 100% recommend & I would stay here again. "

"The rooms are small for our family of 4, so I decided to book another room. They are so nice to put our rooms on the same floor even if it is a last minute additional room booking. The breakfast is really good and healthy. The area is close to the bridge where you can see the beautiful Mt Fuji unless it is cloudy. There’s bike rental close to the hotel and you can bike in the area esp to the bridge. My family enjoyed our stay in the hotel. "

"Enjoyed the amazing view from the lobby and our room. Also really loved all the delicious food served in their club lounge. Friendly staff, nice location… it is quite steep of a walk up and down the narrow road, but doable. Already planning to come back on our next trip to Japan!"

"Shuttle service to the train station. Kawaguch lake is within 10 mins of walk from the hotel. Nice roof with view of Fujisan. "

"This hotel is so charming. The view of the lake, the onsen upstairs, the provided robes and towels - it was a great stay - I wish we’d stayed longer!"

"It was very traditional and rooms were spacious. Onsen was great and rooftop viewing and foot spa was a noce touch. Breakfast Buffet was fantastic. Staff were helpful and kind."

"Very charming hotel with amazing views of Fuji and the lake! The staff was amazing and helpful and many were able to speak English. Very unique experience-definitely recommend!"

"Clean with everything promised "