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"Staff very accommodating, clean room, awesome view!"

"The view is wonderful. Staff are nice and helpful, he suggested us a secret "

"Our room had private onsen with lake view. Staff is accommodating, they also had free pick up service from Kawaguchiko station. "

"The view of Mt Fuji, no fuss check in and check out, warm, clean. "

"Otroligt onsen, otroligt rum, otroligt prisvärt!"

"Great service and amenity "

"very goooooood"

"The experience of our stay was AMAZING it is the high light of our trip to japan recommend staying there. the resort is modern and luxurious. the staff are kind and welcoming the service and hospitality was exceptional . room (lodge) size is big with view of mount fuji. the facilities areas (cloud area) is lovely and cozy with bonfire and indoor fireplace we enjoyed hanging out there. the resort offered various activities that i recommend booking in advance (pizza making, hiking, canoe, electric bike and other activities) we also booked breakfast box that is in room breakfast recommend booking it in advance. and we had dinner in there restaurant (La carte) which was lovely. we will stay again for our next japan trip."

"I visited this hotel in 2022, and visit again this year (2026). The room seems newly renovated and looks very new, clean and updated. The staff is friendly, helpful as always. This hotel is certainly worth it."