Mexico Vacation Rentals

"We used the hotel as a day room as we had a late flight but i would definitely NEVER stay there again. The room had sloping floors, there was water leaking from the toilet or shower, we could not tell. And the shower floor was not clean."

"Great hotel "

"I went with my family and we had a very good time clean rooms the best customer service and the best variety of food buffets. That’s a very good place to go with your family and kids"

"We had to call everyday and ask for the fridge to be stocked towels and wash cloths food was less than mediocre. We were suppossed to get robes and slippers with the room we had to ask and the robes had no belts and the slippers looked used..there were not enough towels for the beach. Highly recommend you go somewhere else. Extremely disappointed stagf was unfriendly and really didn't care. Mirror in bathroom had black mold the frame "

"Clean room and great ambiance "

"This is the best hotel in every respect - staff, comfortable beds, great food. "

"The hotel staff were exceptionally courteous and accommodating. The culinary offerings were of high quality, and the premises were well maintained. However, the rooms could benefit from an upgrade, and the hotel could enhance its offerings for children. Notably, the pool’s depth poses a risk to children under four feet, and the beach, while aesthetically pleasing, may not be the most suitable destination for young children. The spa provided a relaxing experience. It is advisable to schedule tours directly with the hotel staff to ensure a more seamless and secure experience. The sole issue we encountered was related to our package, which included transportation. Unfortunately, the service provided was subpar. Upon our arrival at the airport, it proved challenging to locate the transportation service, and the day we were returning the driver was delayed by approximately forty minutes. "

"What a great trip. We loved the unique location, the surrounding animals and nature, excellent service, and comfortable rooms. The food was great, everything was well-organized, and everything ran smoothly. The salespeople were a bit pushy initially, but once we shared our plans and preferences, they gave us space. The Xcaret park entrances are literally right by the lobby and the hotel's beach areas. However, it felt like you were inside Xcaret park even while on the resort grounds. We booked unlimited park entrances, and that was a fantastic choice for us. We did 1-2 experiences each day and then enjoyed relaxing by the pool or the ocean in the afternoons. The night shows at the resort were entertaining and culturally rich. This was our 6th or 7th trip to Mexico, and we’ve learned so much about its culture, people, and beautiful land during this visit."

"Entertainment and bash teams were great! Room was clean! Bartenders were super friendly and drinks were delicious! "