Mexico Vacation Rentals

"Front counter staff was not particularly friendly nor helpful. One time my wife asked where the bathroom was located and the person just pointed. Rest of the hotel staff was ver friendly and accommodating. Overall we enjoyed our stay tremendously."

"Awesome events all the time. "

"Food was amazing and the staff was wonderful!"

"This was my first Moon palace visit. I started with Sunrise then upgraded to Grand. They offer good packages for membership. U can also decline and receive vouchers for cheaper prices in future bookings. The sunrise had very big nice pools and lots of activities. There is a kids pool in the corner. Food service is available all around. There is some walking though from buildings to loby. They have excellent golf cart service at Grand between water park n lobby. Other golf carts are also available almost every 5 to 10 mins. The rooms are excellent. The grand room is very nice n all quartz with nicer expensive equipment. Booking dinner reservations at restaurants was a bit difficult. Almost every time i was on a waiting list. Food was excellent. So many choices. So many activites to do with kids. Water park n playroom is a hit with kids. We loved the hotel."

"Carlos my butler did an excellent job . He checked everyday to make sure everything was running smoothly. The main buffet area needs some work tho. Very runny eggs and raw bacon Roberto in the pool area also did an excellent job. He works hard."

"Exceeded all my expectations. This hotel is beautiful and clean. The staff was superb. Good was excellent. I highly recommend. "

"Great family friendly "

"The beds are not comfortable, they sink in the middle."

"The food and drinks was amazing Staff was good Definitely coming back and referring people to visit. Excellent location. Nice family activities. "