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"All of the above. Rooms were clean and amazing , staff were nice, helpful, and gave great service. The amenities like the drink bar and onsens were incredible! The private onsens were so nice and had incredible mineral content. The breakfast was fun and interesting "

"location location location laundry on the 6th floor vending machines on the seventh "

"Clean room. Good hotel service. Delicious coffee."

"Great hotel and hot springs. "

"Clean and wonderful staff. Very convenient location to the Harbor and the shops."

"The hotel is centrally-situated. We walked or took a short train ride most of the time since it’s close all the places we wanted to go to. The staff is very helpful as well and the facility was very clean and cozy."

"Good rooms and great views. Great breakfast buffet "

"Great hotel. The room was nice but nothing too special. Big bathroom. Staff is super friendly! Self check in was easy but the staff helped out anyways. Shopping district is directly across the street and only a few minutes walk from the station. Tons of stores and shops and restaurants. The hotel has a restaurant as well but didn’t try it. Looked good though. I would recommend staying here if you want to be as close as possible to the action without it being too busy in front of the hotel. I would definitely stay here again. "

"Nice quiet and great location "