Cari Hotel di Berkshire

"Pleasant staff, great fish/chips, beautiful location on the banks of the Thames. Lousy local taxi service, however."

"Great location near Heathrow Airport Terminal 5 and very convenient on the bus route. Staff were friendly and breakfast was really good with plenty of choices. The only issue was the air conditioning wasn’t very effective and we needed an extra heater. Overall, a good stay."

"Ok"

"Room was clean amd staff was friendly"

"Great stay at a lovely hotel , food drink staff all excellent "

"Great location and lovely accommodation. "

"沙发床太单薄了，还好是孩子睡。淋浴头接口漏水。沐浴液瓶都是散开的，没有洗手液。赶上英国假期，人太多，餐厅爆满，没啥服务。外部环境还不错，离温莎城堡也比较近。"

"Room neglected duvets need renewing as very old and no warmth to them at all "

"The room temperature was perfect as were the staff."

"Location great. Staff were friendly. Room very tired and in need of upgrade. I found a tablet/medication on the floor which wasn’t great if a child had found it, so didn’t feel really clean. "

"Staff were very friwndly and helpful, always ready to help and check to know hpw you are doing."

"Restaurant/ bar/spa Staff made the trip, friendly professional and knew what it meant to make a memorable stay. Rooms VERY tired. First room smelt of body odour. Second room bathroom literally falling apart. Cracked sink, everything leaked. Heating so unbelievably hot but unable to turn it off even after reporting to staff. Slept with windows wide open all evening. Lovely location, quiet and peaceful. "

"We enjoyed lunch in the Garden Room to celebrate a special birthday . Food very good, Chris our waiter was excellent. Overnight stay, room very clean - only problem that is too hot despite turning off heating and opening a window "

"Amazing hydrotherapy pool. Steam room nice sauna sadly closed for maintenance. Room perfect for Heathrow hotel. Very clean big bed spacious. Breakfast excellent, evening meal in hotel also very good - not cheap but fair price was good. Easy transfer on “hoppa” bus to terminal 5 (NB this hotel is 10 minutes from terminal it is NOT on site terminal hotel which we found misleading) Only gripe was only had alcoholic drinks available in executive lounge between 5-7pm. Ideal stay for lunchtime...

"Excellent stay at The Swan - a beautiful hotel in a stunning location right on the edge of the River Thames. The Boathouse pub was a super addition to the hotel, and dinner at Coppa Club was superb. Incredibly welcoming to our dog too. We will be back!"

"Clean room and good breakfast options. Parking and a spot to offload were very problematic. If you know your way around or take a taxi it is fine, but do not book if you are coming to England from overseas with a car or unfamiliar with the workings of inner towns.It is on a busy street so somewhat loud at night."

"Looking shabby, needing an update!"

"Really attentive staff at the bar a big thank you to Jack for serving us on Friday. Mixed reviews on the room, one couple moved because of noisy guests my upgrade given to another member of our group so that was annoying and only one charger working so not able to charge our car. Other guests being disrespectful to the adjoining property smoking out of the window ! Bed really comfy abc a fabulous shower and lovely toiletries. Bill needs to be a bit clearer as it’s not obvious what you have...