Cari Hotel di Benito Juárez

"Extremely Disappointing Beach — Misleading Promotional Photos! I am extremely disappointed with my experience at Iberostar Selection Riviera Cancun in Puerto Morelos. We booked this hotel expecting to enjoy the beautiful turquoise waters and sandy beaches that Cancun is famous for, but the reality was absolutely unacceptable. The beach water was brown, unpleasant, and had a terrible smell. There was so much sargassum that there was practically no beach to walk along and enjoy. To make matters...

"Well done!!"

"The only problem was the strong smell, like sewer is broken or something… you could smell it more night time … and the guys trying to sell you rides sitting by the auditorium specifically MTS, they don’t give you all the information…. They will sell you a package thinking you all set and when you ready you will end up paying more money… they should be more transparent when they trying to sell anyone something… Mexico Travel Solutions MTS NOT TO BE TRUSTED!!!"

"Amazing stay! I would go back every time."

"El personal es sumamente atenta!!! Muy amables y te hacen sentir como en familia!!!"

"We arrived in Cancún a day earlier than planned, so we booked one night at Ava Resort before transferring to our main stay. Honestly, after that one night, I kind of wished we had booked longer! The resort is beautiful and very well maintained. Everything was clean, the grounds were taken care of, and the whole property had a really nice, relaxed feel. We were also pleasantly surprised with an upgrade to a suite, which was such a nice touch. We definitely weren’t expecting it, so it made our...

"El hotel es muy bonito, la comida buena, pero la atención no"

"Great experience"

"The staff were friendly and professional and the venue is beautiful! The spa was top notch."

"I didn't like the music. They should have a different variety of music. Some R&B or hip hop would be nice in a different club or bar at the resort."

"Lors de notre arrivée à cet hôtel, nous avons été upgradé à une magnifique suite !! Les employés, sans exception ont été attentionnés envers nous. Comme ce n’est pas un gros hôtel, les employés nous reconnaissaient, savaient ce que nous buvions, nous accueillaient dans les restaurants à la carte. Un gros avantage c’est de pouvoir manger aux restos à la carte tous les soirs sans réservations !! Nous avons apprécié à 100 pour-cent. J’ai célébré mon anniversaire sur place et c’était...

"Fue una linda experiencia!! Quedamos muy contentos con las instalaciones del hotel, los restaurantes y la amabilidad del personal. Fueron todos muy amables pero hacer un reconocimiento a Humberto y Edgard que hicieron nuestros desayunos especiales. A Heidy en el bar del lobby y José que con su carisma y buena vibra nos hizo reír mucho en la piscina. De todas maneras regresamos al Secrets the Wine. Muchas gracias por hacer nuestra estadía muy confortable"

"The staff were very friendly, welcoming, and helpful throughout our stay. In my opinion, it would be a great improvement to offer fresh fruit and ice cream near the pool area. Unfortunately, I wasn’t happy with our room at all. The view was very disappointing, especially considering the type of room we booked. I also think the rooms could be better equipped with more personal care items, such as lotion and additional personal hygiene products. Overall, the staff were wonderful, but I think...