Management need to look in to their Check in counter as I have never experienced a long queue due to Check in at Hotel. I have been waiting for at least 45 min just to check in. This is a 5 stars hotel and this should never have happen. All I can say is that this is their Check in counter Manager ...
The room is big and spacious. Mezza9 on 3/F is the best buffet I've ever had. The all you can eat lobster (the real ones, not the small ones) plus 5 different cooking style to choose from totally worth the price you pay for.
The rooms are landscaped with amenities and the hotel's public Spaces as well as the restaurant are unforgettable
Exceptional in all respects! The staff member (Alex) who checked us in was super courteous and helpful, and even walked us to our room and demonstrated all the features in the room. And what a spectacular room it was! Spacious and super clean, with all kinds of bells and whistles, and a great view. ...
The toilet design is not very good, there is not washing point in the toilet area. So which means after u finished ur biz u will hve to come out and wash ur hands in the shower area
Wonderful services and hotel. Thank you Mr Chris Lim for helping us to do the early check in.
MCM Cotai is new and well designed. The art focused positioning differentiates It from many of the hotels in Macau. Extremely friendly and helpful staff, professionally trained. Breakfast served with good quality food and lots of varieties.
Beautiful place at a reasonable price within the area. hotel is about 5-10 minutes walk from sands cotai where the shuttle service to various locations will drop you off at. Will stay at this hotel again if I travel back to Macao.
The staff is very nice and kind！ She point out everything, how to go to super market, where can I go for a breakfast! Good service!
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BEX Travel Malaysia Sdn Bhd, Malaysia Travel License No. KPK 8269, Suite 6-04A, Level 6, The Pinnacle, Persiaran Lagoon, Bandar Sunway, 47500 Subang Jaya, Selangor, Malaysia.