Macau SAR All inclusive Holidays

Room is new and quiet

Property is well appointed with excellent location and good facilities, however, below average customer service with mistakes made at check-in and check-out spoilt the overall experience. Hotel caters almost exclusively to Chinese tourists, which is expected, but worth noting that English speaking skills of staff are limited and the food options are also very limited towards local tastes.

We didn’t like the fact that the bar closed at 7.00 pm, too early if you’ve been out for the day. Lovely room and facilities. Very attentive staff, in particular Patrick, who was extremely helpful.

The room is very spacious and the bathroom is superb! Check in took pretty long though. The only down side of the hotel is that it’s rather remote and you can only travel by taxi or walk over to grand Lisboa for shuttle bus.

Very poor service, breakfast all cold and limited choice - service voor

Very professional and timely service, room amenities were neat and plentiful, room was consistently serviced, with spectacular view.

The staff is amazing, especially Barbie. She was very attentive from start to finish! Will def be back

I love the stay here, very nice suite. Love the restaurants

Hotel is accessible and room is spacious. Service is good as the hotel react fast to complaint of smoke smell. Recommended

Property is well appointed with excellent location and good facilities, however, below average customer service with mistakes made at check-in and check-out spoilt the overall experience. Hotel caters almost exclusively to Chinese tourists, which is expected, but worth noting that English speaking skills of staff are limited and the food options are also very limited towards local tastes.

We didn’t like the fact that the bar closed at 7.00 pm, too early if you’ve been out for the day. Lovely room and facilities. Very attentive staff, in particular Patrick, who was extremely helpful.