Shangri-La Hotels and Resorts Cheras hotels

"Best hotel in KL I stayed so far. Pool was big, service great. Gym was in unbelievable for a hotel . "

"Amazing play area for kids, I think one of the best stays for family, this is our second time in this hotel & we definitely will stay in this property whenever we come to KL."

"The room exceed expectation. Compliment to Oliver for making our stay felt like at home & comfortable. Some other names deserve mentioning includes Hakim, Koy & John. Thank you trders Gotel & the team. "

"The staff were always very helpful. Although I thought the breakfast as expensive. Unless you went around and around again "

"Amazing property! Super clean, and I felt right at home. Only con is that there is no pool or gym onsite"

"Amazing hotel with excellent staff."

"Customer service is excellent. Very warm, accommodating and friendly. Room is perfect and spotless. Will make sure to only be staying at Hyatt each time we travel on Holidays or on special occasions. "

"As soon as I walked in, got treated amazingly. The staff at the door were very nice and directed me to check in. Check in was easy, the kind gentleman also upgraded my room. The room was fantastic, very comfortable and spacious. Only thing is that there isn’t much of a view but like tbh not much to see other then buildings. I was a bit disappointed on the breakfast though, the service at the breakfast wasn’t the greatest. Other Marriot breakfast usually come to your desk to grab your coffee order, at this one had to go grab it. The masala omellete though was amazing!! Overall 8.5/10"

"Great service and good location "