Cheng Hotels with Swimming Pool

"The wash basin choked and it took 2 calls for them to sent someone to clear the basin."

"The elevator is just a bit slow.to improve please "

"Location was great. Easy to walk to all the sights of Malacca plus two massive shopping malls close by. The rooms were large but had a very musky smell that lingered for our 2 night stay. The two large curtains remained shut as 1. There is no view 2. No net curtains for privacy. The bed was also one of the hardest mattresses I’ve ever slept on (but we did sleep okay). "

"The basement parking is safe but note that they close after 11:00pm for security reasons. So if you drive and have to return late then open car park on L1 in front of the Lobby is the only option. The rooms facing the city is good enough unless you want sea view which I booked. The Club Lounge should have ice and more selection of soda. There were only 2 cans of Classic Coke, Sprite, Ginger Ale. The crackers were excellent. We didn’t get the chance to have full meals as we couldn’t make it during the times when food were available. "

"Overall this is a super hotel in a great location - next to the river and right in the older part of Melaka. The staff are excellent. There are a couple of minor 'howevers' from our 4 night stay: the bar wasn't open at all; and the restaurant was focused entirely on providing iftar buffet suppers. But, when, on 2 of the nights we stayed, we explained that we were staying in the hotel and wanted to eat in the restaurant (from the a la carte menu), the restaurant staff bent over backwards to accommodate us, even though this must have caused then significant inconvenience. We were happy, but it was unfortunate that the limitations with the restaurant and the bar were not communicated at the time of booking, so that we could either have decided to accept them or to book a different hotel."

"Clean "

"The room was clean and the location was great. There are convinence stores nearby"