Fiesta Americana Hotels & Resorts Riviera Maya hotels

"The room was not good. I upgraded to a priority swim out and the lock on the conjoined room was broken the screen on the sliding door was ripped the safe was broken. And the worst part was no bar service for the swim out and the closest bar was at the other end of the property so having the swim out room was not worth it if you're planning on drinking. The food was not that good and the only thing the minny bar had was soda and water. I would not go back and wouldn't recommend. For this being a Hyatt property for me it was disappointing as I have always had better from their property's and paying to be a priority member I was disappointed as I just did not get that. "

"Property was beautiful, but it is not walkable; the main restaurants, amenities, and pools were in the main lobby which was about a mile or more away from the building we were in. The property did have a shuttle and golf cart service that was available 24/7. My biggest complaint is after drinking Ice water using ice from the machine, I was riddled with Travelers Diarrhea. "

"We had excellent vacation!"

"Elite "

"Great all around resort with all the amenities to keep you entertained during your stay"

"The staff was great in general, specially Israel at the beach was a great help. He was super nice and available for any issues! I recommend to reach him out in case you are in need of a quick help. "

"We had an amazing stay at UNICO 20°87° Riviera Maya! From the moment we arrived, the service was incredible and the resort itself is absolutely beautiful. The rooms were spacious, the food across the restaurants was consistently delicious, and the whole property had such a relaxing yet vibrant atmosphere. A huge shoutout to Luis, our butler, who took such great care of us throughout our stay. He made everything effortless from helping with reservations to checking in and making sure we always had what we needed. His attention to detail really elevated our experience. Also, Eugenio at the pool deserves special recognition! He was the best pool butler always friendly, attentive, and making sure drinks were full and everyone was having a great time. He brought such positive energy to the pool area every day. The staff truly make this resort special. We left feeling relaxed, taken care of, and already talking about coming back. Highly recommend UNICO Riviera Maya if you’re looking for great service, great food, and a beautiful place to unwind!"

"This resort has two great activity pools and a large, quiet pool. Finding chairs was rarely an issue . Our room was amazing and the food was exceptional. We booked our a la carte meals with the lobby cincierge when we arrived and he was great. There is definitely a lot of walking as it's a huge resort, so bring a good neach/pool bag and travel mug so you dont have to go back and forth to your room. That said, Grand Sirenis is definitely a resort we'll visit again. "

"Fanastic Resort, excellent food - albeit expensive. "