Hotel dengan Kolam Renang di Pulau Rokko

"いつも利用してとても満足してましたが 今回は朝食のレストランのスタッフのスタート時間を尋ねたところ7時と言われ、散歩などして帰って来たら6:30スタートに気づき、ありえないです。 スタッフ教育がなってない 残念です。"

"Everything was fine except the bathroom was a bit cold because of strong ventilation and the gap under the bathroom door."

"There was something wrong with my room and they immediately switch me to another room. Service is extremely fast and efficient!"

"My wife and i had to book a room here due to a passport going missing while visiting a local attraction. The staff understood how stressful the situation was and went above and beyond to try to assist us. They even provided hot cookies to calm our nerves. Special thanks to Minami Tamai and Ayumi for taking care of our needs. We ended up finding our passport but again, the staff was absolutely great. Thanks again Minami and Ayumi!!"

"야간 뒷문 출입 불가에 대한 안내를 미리해줬으면 좋겠습니다. 그리고 가능하다면 뒷문 1개 정도는 카드 태깅으로 출입이 가능했으면 좋겠어요. 감사합니다"

"朝食メニューは豊富でスタッフのサービスも満足できた。20階の部屋からの眺めはとても良く、何枚も写真を撮りました。"

"Lovely room with a balcony. Nice staff. Amazing buffet at the hotel with all local produce. "