Search Guest Houses in Puerto Aventuras

"The rooms were clean and were cleaned daily, the property is very clean. We went as a large group about 25 ppl and resort and staff were not very accommodating to us and always gave us attitude or didn’t want to serve us. It is not very allergy friendly as some staff do not know what is in certain menu items. It’s very geared to young kids I would say 3 and up not much for babies. Overall I would not come again but enjoyed somewhat of my time with our friends."

"Staff are amazing. Resort is clean and organized. Food was great. The beach had the sargassum on most days but the pools are terrific so no need for the beach. All in all it was a great experience!! "

"We loved our stay here. Had never been to an all inclusive and we were really impressed. Everything everywhere so clean. Special touches everyday to our room which was kept up daily. Loved how spacious our room was with well stocked bar and fridge, amazing tub and shower and a beautiful balcony that overlooked the ocean. split time between amazing pools and the beautiful white sand beach laden with ample beach chairs. Also so impressed with how kind and hard working the staff was. Literally everyone from entertainment to desk to dining to cleaning staff always said hello and answered our questions and were genuinely kind and were joking around with us by the end of the trip. Although there are a few restaurant options on site as part of the all inclusive. We thoroughly enjoyed the buffet as everyday there were so many rotating options for breakfast lunch and dinner. Freshly prepared so much variety and a little something for literally everyone. we also enjoyed the 24 hr lounge for late nite snacks and early morning coffee as well as the coffee/dessert bar when we would play games in the evening. The resort is also large enough that you can spread out and either join in all the fun activities or find a quiet nook. we partook in several of the activities and exercise Classes and had so much fun as the staff is engaging and full of energy. Finally, loved how multigenerational this location was with older couples down to young families with children. would go again."

"great"

"We had a wonderful stay. Everyone was very attentive and kind, the resort was clean, the buffet and restaurants were good, and the entertainment was fun! Would definitely recommend!"

"Family friendly Good buffet Good pools"

"We had such a great stay at this hotel! From the moment we arrived, everything felt welcoming and well taken care of. The food was really good—plenty of options and everything we tried was fresh and flavorful. One of the highlights for us was the kids’ area—it was amazing! The kids had so much fun and didn’t want to leave. It made the whole experience even more enjoyable for our family. Overall, we truly loved our stay and would definitely come back. Highly recommend for families looking for a fun and relaxing getaway"

"This hotel is not as bad as some people reviews it, but I do have to say it needs major updates. The AC is bad, 9th floor the lowest it went was 21.5C and they gave me a second room and was same. Plus there was a couple of roaches. They cut the water twice while we were showering without announcing it. Food was fine to us, servers specially in the italian restaurant seems tired and very mean specially the younger ones. I would like to give a big shoutout to Andrea at front desk and to Jose Juan at the Cruceros bar. Yolanda at the breakfast grill. Thank you guys. Entertainment is boring, how is it that we’re in MEXICO and the music is in English? Come on! This is sad! Where did they lose their culture ? i went a few years ago nothing like this time. I love the views and the food mainly but if there’s no major updates no one is going back. "

"Food was very good. Good service. The Staff was very nice."