Hotel Spa di Playa del Carmen

"Friendly staff, great entertainment and food. The property is beautiful and lush. I like the fact it’s only 20 mins from the airport too. They serve premium alcohol and many activities. The beach is fantastic and private. Amazing place!"

"Great place "

"Es precioso el hotel, pero no es correcto que se anuncie como un All Inclusive y que, al momento de hacer la reserva de algunos restaurantes, te informen que se cobran aparte. Se siente como algo tramposo, deshonesto "

"We had the best customer service that we have experienced in our travels. Highly recommend staying at this property!"

"This is advertised as a “resort” but is really a hotel. Beach is a walk, you have to pay for wristbands to use their sister properties, “all inclusive” doesn’t even include coffee, there’s 1 bar which closes at 10 pm in the lobby. The “4” restaurants are not open nightly, they rotate and you have to make reservations in advanced they don’t take walk ins even if not busy. We ended up eating off the resort half the time. The “rooftop” pool is somewhat dirty, that’s the only pool. Staff were okay,...

"The structure was nice. The staff was nice. Check-in was good. Our 1st room was not ocean view (we paid for) our 2nd was good but we had to pay more. You can hear everything in the hallway when you’re in your room. Beach is approx 500 ft total. But you can’t go in the ocean as it’s mostly rocks. Nice bar and bathroom there. Entertainment is ok during the day. Cabanas are right upfront, and the chairs are behind the cabanas at the pool. Chairs are gone by 7am. Bar opens at 11am. No...