Adakah Hotel Xcaret Mexico - All Parks / All Fun Inclusive mempunyai kolam?

Ya, hartanah ini mempunyai kolam renang tertutup, 15 kolam renang terbuka dan kolam kanak-kanak.

Berapa kos yang diperlukan untuk menginap di Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Setakat 17 Ogo 2025, harga yang ditemui untuk penginapan 1 malam bagi 2 dewasa di Hotel Xcaret Mexico - All Parks / All Fun Inclusive pada 31 Ogo 2025 bermula serendah RM 3,184.04, tidak termasuk cukai dan fi. Harga ini berdasarkan harga satu malam paling rendah yang ditemui dalam 24 jam yang lalu untuk penginapan dalam masa 30 hari akan datang. Harga tertakluk kepada perubahan. Pilih tarikh anda untuk melihat harga yang lebih tepat.

Adakah Hotel Xcaret Mexico - All Parks / All Fun Inclusive mesra haiwan kesayangan?

Ya, hartanah ini membenarkan anjing dengan berat maksimum sehingga 10 kg untuk setiap haiwan kesayangan. Terdapat fi sebanyak MXN3000 setiap haiwan kesayangan, sepenginapan. Haiwan khidmat terkecuali daripada fi.

Berapakah fi parkir di Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: pada bila-bila masa.

Apakah masa daftar keluar di Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Daftar keluar adalah jam 12:00 tengah hari.

Adakah Hotel Xcaret Mexico - All Parks / All Fun Inclusive memberikan pengangkutan ulang-alik ke lapangan terbang?

Ya, terdapat pengangkutan ulang-alik lapangan terbang percuma yang beroperasi (tersedia atas permintaan).

Adakah manfaat merangkumi semua tersedia di Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Sesetengah pelan kadar tersedia di hartanah ini adalah merangkumi semua.

Di manakah terletaknya Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Terletak di Playa del Carmen, hartanah yang menghadap ke pantai ini di laluan tepi sungai serta dalam jarak 1 bt (2 km) dari Taman Xenses, Cenote Santa Cruz dan Taman Tema Xcaret Eco. Taman Tema Xplor dan Padang Golf Mahi juga dalam jarak 6 bt (10 km) pemanduan.

Ulasan, Tawaran & Foto Hotel Xcaret Mexico - All Parks / All Fun Inclusive 2025

4/10 Lemah

Mohsen, MISSION

Mengembara bersama keluarga

16 Ogo 2025

Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan

I booked 2 rooms all inclusive for a full week stay for my family in early August. The positives were: Good room condition and daily maintenance. Good transportation from the airport-hotel-parks. Also, My family had a pleasant SPA experience. On the other hand, Hotel was way overcrowded, in room dining took 2 hours or more. Restaurants over booked or no reservations available. Food safety can be a concern. I got sick from eating at one of the restaurant. I know of another person who also got sick from the food. Inconsistent service levels. Some staff members lacked tact. Xcaret park was a nightmare, way overcrowded to be enjoyed. Pool facilities looked and felt dirty. Unfortunately we also experienced poor checkout service. Management is non existent, so there was no one to raise concerns to. Overall, I don't recommend staying this hotel, especially in Summer. Better to book elsewhere and just buy the tickets to the parks you want to go to.

Menginap 7 malam pada Ogo 2025

10/10 Cemerlang

Hui

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga

16 Ogo 2025

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

Great experience with my family.

Menginap 5 malam pada Ogo 2025

10/10 Cemerlang

Erika Viridiana

Mengembara bersama keluarga

16 Ogo 2025

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

Beautiful facility and great service

Menginap 6 malam pada Ogo 2025

10/10 Cemerlang

Norma

Mengembara bersama keluarga

15 Ogo 2025

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

Everyone was so nice. Just wish someone would have told use about dailing "0" to order water or refill any of the snacks. Other than that it's a beautiful place to vacation

Menginap 4 malam pada Ogo 2025

6/10 Boleh diterima

Claire

Mengembara bersama keluarga

15 Ogo 2025

Sukakan: Kemudahan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan

There was a lot of construction noise in our room as they are building the new section of the hotel. We had to change rooms during our trip, however, the staff were not very accommodating in the room change and made us argue for quite a while before making the change. also, our room did not get cleaned one of the days and we had to get staff to clean the room. They were busy during our trip so the Front Desk and Concierge rarely picked up the phone as well.

Menginap 6 malam pada Ogo 2025

10/10 Cemerlang

Paloma

Mengembara bersama keluarga

14 Ogo 2025

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

Es precioso, un verdadero paraíso!! Cuidan cada detalle para hacerte pasar una gran estadía

Menginap 2 malam pada Ogo 2025

6/10 Boleh diterima

Juan Luis

14 Ogo 2025

More attention

Menginap 2 malam pada Ogo 2025

10/10 Cemerlang

Juan-Pablo, TORONTO

Mengembara bersama keluarga

12 Ogo 2025

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

N/A

Menginap 5 malam pada Ogo 2025

10/10 Cemerlang

Mayerly, Orlando

12 Ogo 2025

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

My family and i have been going for the past 7yrs and it always exceeds our expectations. Staff is professional, courteous, and extremely welcoming. We love that its a all fun inclusive concept. Hands down the best hotel ever!

Menginap 4 malam pada Ogo 2025

8/10 Baik

Nicholas

11 Ogo 2025

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan

Beautiful place. Had a great time and experience. But they maybe under staffed. Ordered room service one night. Waited 2 hours and got 2 of the 4 burgers. 2 other times we order drinks. Because they

Menginap 6 malam pada Ogo 2025

8/10 Baik

Sandi

Mengembara bersama keluarga

11 Ogo 2025

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

The Xcaret Hotel was beautiful and loved it all. However, I was not happy when we arrived they wanted to give one King size bed with sofa. When I reserved two Queen beds and they told me it was not guaranteed. We waited over an hour close to two hours for full check in to accommodate us in a two bed. And unfortunately, our room was by the elevators. Hard to sleep due to noise. And on the first night, a couple was obnoxiously and very loud were arguing outside our room by the elevators. Disturbing our sleep. Next time we plan to stay away from elevators and travel more during the week.

Menginap 4 malam pada Jun 2025

10/10 Cemerlang

Erika

10 Ogo 2025

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan

The all fun inclusive is a must for those that want to enjoy without worries of transportation, food or park costs. Huge, clean, and beautiful property. I loved that the room came with daily complimentary water, drinks ( sodas, juice, beer), snacks and free room service. Staff was so friendly, patient and genuine. Already planning our next Xcaret stay.

Menginap 3 malam pada Ogo 2025

4/10 Lemah

Maria

10 Ogo 2025

Sukakan: Kebersihan, keadaan hartanah & kemudahan

Tidak sukakan: Kakitangan & perkhidmatan

No me están preparados en absoluto para atención al público en ningun área, en especial room service y front desk y valet muy mal. Y no tienen nada de nada de entretenimiento el lugar fuera de las piscinas es muy aburrido mal

Menginap 5 malam pada Ogo 2025

10/10 Cemerlang

Jesmarie

Mengembara bersama keluarga dan kanak-kanak

9 Ogo 2025

Sukakan: Kemudahan, keadaan hartanah & kemudahan

Facilities

Menginap 5 malam pada Ogo 2025

8/10 Baik

ERNESTO

Mengembara bersama keluarga

9 Ogo 2025

Sukakan: Kebersihan, keadaan hartanah & kemudahan

Tidak sukakan: Kakitangan & perkhidmatan, kemudahan

El check in es muy lento y el personal solo busca vender programas de lealtad, se olvidan de orientar acerca de las instalaciones y parques.

Menginap 4 malam pada Ogo 2025

6/10 Boleh diterima

Judith

Mengembara bersama keluarga

8 Ogo 2025

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

I was very disappointed with the Xcaret Mexico check-in staff. They strung me along for over an hour, telling me each time that my room was not available. We booked a river jump suite for the night and were super excited about having the river right outside. We had talked about it for days. We were told that the river jump suite would not be ready (with no reason as to why) and that we had been ‘upgraded’ to an ocean view suite on the 5th floor. They made it sound like it was a super special upgrade, way more expensive! I could give a crap about an ocean view. If I wanted that suite, I would’ve booked it myself. The staff were indifferent and sort of rude about the whole thing. My son was really disappointed, as was I. Thankfully all other Property staff were extremely kind and friendly.

Menginap 1 malam pada Ogo 2025

2/10 Teruk

joe, brea

Mengembara bersama keluarga dan kanak-kanak

7 Ogo 2025

Sukakan: Kebersihan, kemudahan

Tidak sukakan: Kakitangan & perkhidmatan

The lobby staff and supervisors at check in are terrible! You expect superior service at a 5 star but it was more like 2 star service. Check out staff worse! No help or accountability whatsoever. My 7yr old dropped his bracelet and were charged $250 USD!! When I asked if they end up finding the bracelet (which they will) they said they will keep the $250. Had to pay to leave. The checkin process is average an hour and half. We stayed one week and extended because our kids loved the pools. Once you get past the checkin staff, the interior staff is wonderful. Grounds are wonderful, but there is tons of construction still happening. The non-buffet Restaurants be sure to reserve in advance or else no accommodations. Love the grounds but would not come back just because of the front staff. They need more training in helping customers in making their vacation easy and pleasant when arriving. Again, you expect this when you pay a premium. The room service takes easily an hour. Will not be coming back unfortunately.

Menginap 2 malam pada Ogo 2025

8/10 Baik

Juan

7 Ogo 2025

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan

Es un hotel muy grande y con muy

Menginap 5 malam pada Jul 2025

8/10 Baik

Chun Qin

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga

6 Ogo 2025

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

I like the stay very much overall, all the parks were really fun and get to the buses for me were really easy but as a family that would like to spent most of their time at the parks, the reservation for almost all restaurant were inconvenient. I don’t like that inorder to make a reservation you have to go to the front desk, i feel like they should add that to their app. And if you get back to your room late after getting back from Xplor Fuego or the epectacular show than your only option is Room service. After 11 the menu is limited and most things run out. They will tell you that it would take about 90 minutes for the food to get delivered but usually takes more than 2 and half hours closer to 3.

Menginap 3 malam pada Ogo 2025

10/10 Cemerlang

Elizabeth

Mengembara bersama keluarga

6 Ogo 2025

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

Hay muchísimas opciones de comida lo que se te ocurra, lo malo es que los restantes de especialidad no tienen reservas, los cuartos estan muy equipado son excelentes aunque no rellenan, ni el minivar ni los dilces ni el agua

Menginap 3 malam pada Ogo 2025

2/10 Teruk

Adhara Diaz

Mengembara bersama keluarga dan kanak-kanak

5 Ogo 2025

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan

Tidak sukakan: Kakitangan & perkhidmatan

We stayed at Hotel Xcaret México from July 31 to August 3. This was our third visit, and we chose to return based on great past experiences, including one at Hotel Xcaret Arte. This time, we came to celebrate our child’s 15th birthday and hoped for a memorable trip. While the parks remained amazing, the hotel service fell far below expectations. Upon arrival, we requested that the sofa bed be set up for one of the children, who has a medical condition and cannot share a bed. Despite multiple reminders, it was never prepared. The child couldn’t sleep and had a very rough night. The next morning, we asked again, and also requested drinking water. Neither request was fulfilled. When we returned later that day, the room hadn’t been cleaned, the sofa bed still wasn’t ready, there was no water, and the elevator was out of service due to power issues. That night, we asked to change rooms. The process was long and frustrating. Staff offered a room with only one king bed for four people, despite having paid for the children separately. Only after escalating the issue did we get a room with two queen beds—what should’ve been offered from the beginning. Summary: • Third visit, first time with poor service. • Requests were ignored. • Front desk staff lacked empathy and professionalism. This experience deeply affected what should have been a joyful family trip. We hope this is taken seriously.

Menginap 3 malam pada Jul 2025

4/10 Lemah

Amaury

Mengembara bersama keluarga

5 Ogo 2025

Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

Nos hospedamos en el Hotel Xcaret México desde el jueves 31 de julio hasta el domingo 3 de agosto. Esta fue nuestra tercera visita a Xcaret, ya que en ocasiones anteriores habíamos tenido experiencias espectaculares. Incluso nos hospedamos en Hotel Xcaret Arte y quedamos encantados con la atención y la calidad del servicio. Fue precisamente por esas buenas experiencias previas que decidimos regresar, esta vez para celebrar los 15 años de uno de los niños y brindarle un viaje inolvidable. Como siempre, los parques fueron maravillosos. Los niños lo disfrutaron mucho y vivieron momentos muy especiales. Sin embargo, lamentablemente, el servicio en el hotel fue muy por debajo de lo esperado y empañó lo que debía ser una celebración familiar memorable. Desde nuestra llegada el jueves 31 por la tarde, solicitamos que se armara el sofá cama para que uno de los niños pudiera dormir allí. Esto no era un simple capricho: el niño tiene una condición médica que le impide compartir cama, ya que no puede dormir si hay otra persona cerca. A pesar de haber hecho la solicitud en varias ocasiones, el sofá cama nunca fue armado. Esa primera noche fue muy difícil; el calor en la habitación era intenso, el niño no pudo dormir y se despertó a las 4:00 a.m., sin lograr descansar nuevamente. Al día siguiente, temprano en la mañana, fuimos al lobby para reiterar la solicitud. El personal se disculpó y prometió solucionarlo. También pedimos agua potable, pero nunca la entregaron. Ese viernes salimos

Menginap 3 malam pada Jul 2025

2/10 Teruk

Jose

Mengembara bersama keluarga

5 Ogo 2025

Sukakan: Kebersihan, keadaan hartanah & kemudahan

Tidak sukakan: Kakitangan & perkhidmatan

I recently stayed at HoteXcaret and it was a complete letdown from start to finish. Despite reaching out more than three weeks ahead via email to request several key things for my trip, almost none of my expectations were met, and the entire experience felt disorganized and frustrating. First off, I tried to book a dinner reservation at Las Cuevas restaurant before my arrival, but when I got there, I was told I couldn’t get a table. I had actually chatted with the hotel’s WhatsApp bot, who confirmed that reservations weren’t necessary—turns out that was completely wrong. Not only was I left without dinner plans, but I also didn’t get any birthday gift or amenity in my room, despite asking for one in advance for a special occasion. To make matters worse, I also tried to arrange activities like kayaking and a trip to Xochimilco. None of this was confirmed ahead of time, and when I arrived, I was told it was too late to book anything. The concierge service was basically useless—every time I asked for help, I got little to no assistance, and definitely no solutions. Another issue was with the staff in Phase 1 of the hotel, particularly some of the waitresses and cooks, who were just downright rude and unhelpful. At Mercado de La Merced, I arrived with plenty of time before they closed, but they refused to serve me drinks because they were "too busy preparing for the next day." This is not the level of service I was expecting. Overall, my experience was a huge disappointment

Menginap 3 malam pada Ogo 2025

6/10 Boleh diterima

ana, Key West

Mengembara bersama keluarga

4 Ogo 2025

Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan

I like the staff they are very nice and very welcoming . What I don’t like is that after 11pm you can’t eat anywhere room service waiting time was over 2 hours. The only restaurant open couldn’t go because I have a 15 years old consider a minor so she could not go in.

Menginap 3 malam pada Jul 2025

2/10 Teruk

joe, brea

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga, Mengembara bersama kumpulan

2 Ogo 2025

Sukakan: Kebersihan, keadaan hartanah & kemudahan

Tidak sukakan: Kakitangan & perkhidmatan

The checkin staff is terrible, un-prepared and unwilling to accommodate whatsoever. We booked 2 queen beds river suite for our stay. They gave us a king bed and a sofa the first night. The sofa bed coverts basically on the floor and very hard. Our kids are 7 and 9. They had an issue with our kids ages and attempted to charge us an additional “fee” which was totally unacceptable. The kids sofa bed does not come with blankets or pillows like you would find at other fine resorts. We had to call and request these items. When the blankets arrived, they came with a thin blanket and some white sheets. Nothing extra. I should have taken a picture of the bed on the floor. They seem overwhelmed with this new added section of the hotel and totally unprepared. It is a very slow process at checkin. We booked through Expedia. We spent a total of about 6 hours at the front desk (3 hours when we checked in and another 3 hours when we tried to change our room - I am not exaggerating). It was very frustrating and I was trying to keep my cool because I wanted my wife and kids to have a great week we’d are here before school starts. Also, heads up if you looked online like we did and saw all of the wonderful restaurants, the finer dining restaurants need reservations!!! There are absolutely no exceptions or accommodations/waitlist!!!!The staff told us they are booked at least a month in advance. This is our second night here and it does not look like we are even going to be able to eat there.

Menginap 1 malam pada Ogo 2025

Ahli boleh jimat sebanyak 10% atau lebih di lebih daripada 100,000 hotel apabila anda log masuk

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Pilih tarikh untuk melihat harga

Galeri foto untuk Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Ulasan

Kemudahan popular

Pilihan bilik

Lihat semua foto untuk Room, Oceanfront (Swim-up Adults)

Room, Oceanfront (Swim-up Adults)

Sorotan

Lihat semua foto untuk Room (Swim Up Garden)

Room (Swim Up Garden)

Sorotan

Lihat semua foto untuk Suite, Ocean View

Suite, Ocean View

Sorotan

Lihat semua foto untuk Suite River

Suite River

Sorotan

Lihat semua foto untuk Junior Suite

Junior Suite

Sorotan

Lihat semua foto untuk Suite River Adults

Suite River Adults

Sorotan

Lihat semua foto untuk Suite (Master)

Suite (Master)

Sorotan

Lihat semua foto untuk Suite (River Jump)

Suite (River Jump)

Sorotan

Lihat semua foto untuk Suite (River Spa)

Suite (River Spa)

Sorotan

Lihat semua foto untuk Suite (Garden Spa)

Suite (Garden Spa)

Sorotan

Lihat semua foto untuk Junior Suite (Spa)

Junior Suite (Spa)

Sorotan

Lihat semua foto untuk Junior Suite Adults

Junior Suite Adults

Sorotan

Lihat semua foto untuk Suite Garden

Suite Garden

Sorotan

Lihat semua foto untuk Suite, Oceanfront (Adults)

Suite, Oceanfront (Adults)

Sorotan

Lihat semua foto untuk Family Suite, Oceanfront

Family Suite, Oceanfront

Sorotan

Lihat semua foto untuk Suite with River View

Suite with River View

Lihat semua foto untuk Suite Superior with Sea View

Suite Superior with Sea View

Lihat semua foto untuk Suite Luxury with Garden View

Suite Luxury with Garden View

Lihat semua foto untuk Suite Junior

Suite Junior

Lihat semua foto untuk Suite Junior with River View

Suite Junior with River View

Lihat semua foto untuk Suite Premium with Sea View

Suite Premium with Sea View

Lihat semua foto untuk Suite Deluxe with Sea View

Suite Deluxe with Sea View

Lihat semua foto untuk Suite Luxury with River View

Suite Luxury with River View

Lihat semua foto untuk Suite with Garden View

Suite with Garden View

Lihat semua foto untuk Suite with Sea View

Suite with Sea View

Lihat semua foto untuk Suite Junior with Sea View

Suite Junior with Sea View

Lihat semua foto untuk Suite Premium with River View

Suite Premium with River View

Suite Standard with River View

Anda juga mungkin menyukai

Cache Hotel Boutique - Adults Only

Tentang kawasan sekitar