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HM Playa del Carmen

Property class: 4

Choose dates to view prices

Near Quinta Avenida and Playa del Carmen Main Beach, HM Playa del Carmen provides a poolside bar, a terrace and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is RM354
RM443 total
includes taxes & fees
2 Sept - 3 Sept

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room

A bedroom with a bed, two seating areas, a ceiling fan, wall-mounted lights, and a patterned rug.

Room

  • 28 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Room

A bedroom with a bed, two seating areas, a ceiling fan, wall-mounted lights, and a patterned rug.

Room

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a ceiling fan, a desk, and a view of greenery through the window.

Room

  • 28 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with two beds, a ceiling fan, a TV, and a chair.

Standard Double Room

8.8 out of 10
Excellent
(30 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

A bedroom with a large bed, a bench, a wooden table, and wall-mounted lights.

Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite with terrace and city view

A hotel room with a large bed, a desk, and a chair.

Junior Suite with terrace and city view

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

A cozy living room with a sofa, a coffee table, and a wooden side table with a candle.

Junior Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double room with balcony

A hotel room with a bed, a TV on a stand, a desk with a chair, and a balcony with curtains.

Double room with balcony

8.6 out of 10
Excellent
(9 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Double room with terrace and city view

A balcony with a white table and metal chairs, overlooking a cityscape with trees and buildings.

Double room with terrace and city view

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

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About the area

Located near the beach, HM Playa del Carmen is in Gonzalo Guerrero, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xcaret Eco Theme Park and Xaman Ha Aviary are also worth visiting. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with horse riding. Visit our Playa del Carmen travel guide
Map
Avenida Constituyentes 180, Entre calles 15 Norte y 20 Norte, Playa del Carmen, QROO, 77720

What's nearby

  • A performer in a green costume suspended above a crowd in a dimly lit venue.
    Calle 12
    5 min walk - 0.5 km
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    8 min walk - 0.7 km
  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    9 min walk - 0.8 km
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    13 min walk - 1.1 km
  • Central Square
    11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    49 min drive

Restaurants

  • Ah Cacao Chocolate Café
    7 min walk
  • El Fogón
    1 min walk
  • Café Choux Choux
    6 min walk
  • Chiltepin Marisquillos
    10 min walk
  • Los Bisquets Bisquets Obregón
    3 min walk

About this property

HM Playa del Carmen

  • Upscale hotel near Quinta Avenida
  • Close to Playa del Carmen Main Beach and Mamitas Beach, HM Playa del Carmen provides a poolside bar, a terrace and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
  • You'll also find perks such as:
    • An outdoor pool, along with sunloungers
    • Free valet parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
    • Luggage storage, tour/ticket information and multilingual staff
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 91 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
  • Extra amenities include:
    • Heating and ceiling fans
    • Bathrooms with showers and free toiletries
    • 50-cm plasma TVs with cable channels
    • Fridges, free infant beds and daily housekeeping

Similar properties

Holiday Inn Express & Suites Playa Del Carmen by IHG
Gonzalo Guerrero
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
9.0 out of 10, Wonderful, 1,007 reviews
The price is RM306
RM391 total
includes taxes & fees
10 Sept - 11 Sept
Holiday Inn Express & Suites Playa Del Carmen by IHG
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-cm plasma TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 300 for adults and from MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 009-025-001689/2026

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Does HM Playa del Carmen have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at HM Playa del Carmen?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at HM Playa del Carmen on 2 Sept 2026 start from RM354, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is HM Playa del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at HM Playa del Carmen?

Valet parking is free at this property.

What time is check-in at HM Playa del Carmen?

Check-in start time: 3 PM; check-in end time: 11:00 AM.

What time is check-out at HM Playa del Carmen?

Checkout is at noon.

Does HM Playa del Carmen provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is HM Playa del Carmen located?

Located in Gonzalo Guerrero, this hotel is within a 10-minute walk of Quinta Alegría Shopping Mall and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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