Near Quinta Avenida and Playa del Carmen Main Beach, HM Playa del Carmen provides a poolside bar, a terrace and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Free Wi-Fi
Air-conditioning
The current price is RM354
RM354
RM443 total
includes taxes & fees
2 Sept - 3 Sept
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Located near the beach, HM Playa del Carmen is in Gonzalo Guerrero, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xcaret Eco Theme Park and Xaman Ha Aviary are also worth visiting. Discover the area's water adventures with nearby fishing, or enjoy the great outdoors with horse riding. Visit our Playa del Carmen travel guide
Avenida Constituyentes 180, Entre calles 15 Norte y 20 Norte, Playa del Carmen, QROO, 77720
What's nearby
Calle 12
5 min walk - 0.5 km
Quinta Alegría Shopping Mall
8 min walk - 0.7 km
Quinta Avenida
9 min walk - 0.8 km
Playa del Carmen Main Beach
13 min walk - 1.1 km
Central Square
11 min walk - 1.0 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.)
49 min drive
Restaurants
Ah Cacao Chocolate Café
7 min walk
El Fogón
1 min walk
Café Choux Choux
6 min walk
Chiltepin Marisquillos
10 min walk
Los Bisquets Bisquets Obregón
3 min walk
About this property
HM Playa del Carmen
Upscale hotel near Quinta Avenida
Close to Playa del Carmen Main Beach and Mamitas Beach, HM Playa del Carmen provides a poolside bar, a terrace and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
An outdoor pool, along with sunloungers
Free valet parking
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
Luggage storage, tour/ticket information and multilingual staff
Guest reviews speak highly of the helpful staff and location
Room features
All 91 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
Extra amenities include:
Heating and ceiling fans
Bathrooms with showers and free toiletries
50-cm plasma TVs with cable channels
Fridges, free infant beds and daily housekeeping
Similar properties
Holiday Inn Express & Suites Playa Del Carmen by IHG
Gonzalo Guerrero
Holiday Inn Express & Suites Playa Del Carmen by IHG
Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 150 for children
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli
Things to do
Gym
Outdoor pool
Family friendly
In-room cot
In-room refrigerator
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Garden
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Tile flooring in room
Upper floors accessible by stairs only
More
3 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Towels provided
Entertainment
50-cm plasma TV with cable channels
Food and drink
Refrigerator
Room service
More
Air conditioning
Ceiling fan
Desk chair
Heating
Laptop workspace
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 11:00 AM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately MXN 300 for adults and from MXN 150 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 009-025-001689/2026
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Frequently asked questions
Does HM Playa del Carmen have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at HM Playa del Carmen?
As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at HM Playa del Carmen on 2 Sept 2026 start from RM354, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is HM Playa del Carmen pet-friendly?
No, pets are not allowed at this property.
How much is parking at HM Playa del Carmen?
Valet parking is free at this property.
What time is check-in at HM Playa del Carmen?
Check-in start time: 3 PM; check-in end time: 11:00 AM.
What time is check-out at HM Playa del Carmen?
Checkout is at noon.
Does HM Playa del Carmen provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is HM Playa del Carmen located?
Located in Gonzalo Guerrero, this hotel is within a 10-minute walk of Quinta Alegría Shopping Mall and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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