Hotels near Chac Mool Beach

"Great food"

"Overall, an amazing experience traveling with our 6-month-old infant. The staff were super friendly and kind. -Allowed us to have early check-in and enjoy the lunch buffet. -Made special arrangements in our room for celebrations, including cake and balloons. -Staff offered balloons to our infant, which made him smile. -Restaurants were amazing, especially the international buffet and Moongate, with amazing chefs and performers (Antonio). -Room service did a brilliant job, and the room always smelled pleasant. -Amazing and exclusive views from the Preferred Club Lounge (ocean view). Areas for improvement (because I want them to do better and better): -A baby nursing room, especially for guests who arrive early before check-in when the room is not yet available. -A larger crib with adjustable height. -Sales/Marketing reps should not be pushy when trying to sell activities or spa services. -Why are standard beachside cabanas an additional cost? They should be included as part of the all-inclusive package. -The Kids Club did not have a baby-friendly entrance (no ramp or automatic door), which made it difficult with a stroller. -The water temperature, especially in the kids’ zone, should be temperature-controlled so it’s not too cold. -There should be halal meat options or a designated restaurant offering halal choices. "

"El mejor hotel para quedarte"

"We stayed at Sunscape as a family of 11 and had the best time! The resort was perfect for all ages. The pool area was beautiful and relaxing, and the tacos by the pool were absolutely amazing definitely a must-try. The entertainment team kept us laughing and engaged every day, and all of the restaurants were delicious. Overall, we had a wonderful experience and would absolutely come back. Highly recommend!"

"Wonderful room "

"It was a very nice resort, very polite and helpful staff. Lots of options for food and drink. Toproof restaurant wasn’t great but everything else was really great "

"Really attentive and luxe check in with the welcome drinks, hot shoulder pillow and a very friendly staff "

"Great Place! Nice staff!"

"This hotel is extremely well maintained, someone was always cleaning something no matter the time of day. The suite we had was perfect, with a kitchen, dining tale, sitting room, bedroom and bathroom, all for the same price as a basic room at the IHG hotel next door. The staff was friendly and helpful, the beach divine, over all 5/5 stars! The only con is the food. The breakfast buffet was expensive and lukewarm, and not very good. We tried both lunch and dinner at the onsite restaurant, and neither was good and both expensive. Luckily, the hotel next door has fantastic food (though still expensive, lol) and can be walked to in about 1 min on the beach! Absolutely stay here for the room though, the A/C is stellar, the beds comfy, and the room size exceptional."