Hotels near Ballenas Beach

"NOT a good place for a lone traveler. Never felt so lonely in my life."

"Amazing staff super helpful and if you needed anything they were there to help you at all times. All the amenities at the hotel were nice and clean. I enjoyed my stay at the hotel and would definitely come back."

"Pool was dirty. Ac didn’t work well"

"staff was very kind and on top of empty glasses and if we needed anything. Hotel itself was pretty clean, I enjoyed my stay. "

"The hotel was excellent, rooms are spacious and well maintained. The breakfast buffet was excellent, large variety of meals. "

"Our room was really nice. We stayed on the adult only side the Reserve. The only not so great restaurant was Capella the Italian restaurant. Food was mediocre. The lasagna was terrible small and dry from being under the heat lamp forever. Spa pool has seen better days. Also all the spas have no working functions and are not heated. The pool must have a leak since it is not full. It is not even up to the skimmer. Needs work. We still enjoyed our stay but i don't think i would be back"

"Room Cleanliness 8/10 Lobby Cleanliness 9/10 (Probably the most upkept part of the hotel) Pool Loungers 4/10. Pool 7/10 - the pools were big, but the tile felt slimey. Got the ickies towards the end. Beach view was really nice. Drinks were 9/10. Buffet 5/10 - Food tasted a day old and bread was stale. The fruit was fresh but everything else was mid. The tables and chairs were super dirty and stained, i mean at least get new covers. The restaurants in the hotel were super mid and furniture looked dated. Spa was a 2/10. Smelled soooo gross in the womens lockers, like urine & mold - the smell of musty towels and sewage. Usually when you walk into a spa it smells like Eucalyptus or Lavender in the lobby. Not the case here. They take you through a water journey which is Sauna- if you do a couples massage be aware if someone has the same slot as you they will join you. Massage was whatever - paif extra $80 for hot stones and was underwhlemed. The table where they give you a massage wasnt covered and i just didnt trust the cleanliness at all. The water in the hot tub and tile was also slimey. I asked for my money back of course they said no. Disappointed for sure. But overall we made the best of it. Not the worst, but definitely not 4-5 or 5 star hotel. Definitelu Mid and in DESPERATE need of updates."

"Very beautiful resort, Beautiful beaches and lots of amenities!"

"Amazing time at the resort and beach"