Hotel Dekat Monumen Laluan Cenotes

"Todo muy limpio Nos atendieron muy amablemente el chef muy rica su comida excelente servicio.. Lo recomiendo 100 por ciento.."

"The most beautiful place. The views were breathtakingly beautiful. We enjoyed every minute of it"

"La habitación muy limpia, con varias opciones cerca para comer y para caminar tranquilos. Solo no había jabón de baño en la ducha y tuvimos que salir a comprar cuando ya era tiempo de descansar tambien recomendamos que habiliten una pequeña refrigeradora para mantener los liquidos que compren los huespedes porque el calor es fuerte y se necesita tener liquidos frescos para hidratarnos. Despúes todo muy tranquilo, seguro y callado"

"We had high expectations for this resort based on its rating, but unfortunately our experience was disappointing. The biggest issue was the pool chair reservation policy. We were told that loungers had to be reserved a day in advance, yet they were always “fully booked.” The next morning we were told the same thing, but many of those supposedly reserved loungers stayed empty for hours, and some were never used at all. Guests were not allowed to use them because they were “reserved.” This is...

"We stayed in a Platinum One Bedroom Suite overlooking the pool and mangroves (room 29309) and had an outstanding stay. The room was spotless, close to everything, had a fantastic view, and the air conditioning and ceiling fan were perfect after a hot day. The minibar was constantly restocked with water, soft drinks and beer at no extra cost. The food was exceptional, with plenty of choice and fantastic à la carte restaurants that were easy to book through our Platinum butler on WhatsApp or the...

"We had the large two stories room. Fully equipped. "

"Très bien situé, par contre bruyant la nuit mais ce n'est pas la faute de l'hébergement. Il y a beaucoup de restaurants aux alentours. Nous avons passé un très beau séjour."

"Great view of the ocean from my hotel"

"Stayed 3 nights of 7 night booking, NO HOT WATER, JUST COLD. "

"DO NOT BOOK HERE. IT’S CLOSED. - I booked early in the morning for arrival that same night. I immediately sent a message saying that we had a long drive to get there and that we’d arrive about 11:00 PM. - I never got a response, so in the afternoon I tried calling them, but never got an answer. - We arrived a little after 9:00 PM, earlier than anticipated, but the place was completely closed, totally dark, no lights on anywhere. We shouted and knocked…nothing. There were three additional...

"El hotel estaría super excelente, solo le falta mantenimiento"

"This resort was everything for my family, the food, the beautiful pools we were at everyday of our stay. The rooms was clean & spacious, my family of 4 had more than enough room to move around. We will return in the future!"

"Had a lovely day and I would recommend it"

"It is a new construction, the room was amazing, really clean, with ocean view, the pool really nice. The only thing that it was a big minus is that the Wi-Fi wasn't working in our room, we notified the front desk clerk and went to our room to try to fix it but couldn't be fixed and in that area my phone didn't have good reception there, other than that it was great. "

"Good staff"

"The apartment was very clean upon arrival, checkin was easy, (keys in a lock box). Lots to see and do everything within walking distance. The beach 5 min walk and a large grocery also 5 min away. If you have mobilty issues this place has 34 steps to walk up to get in. There was no housekeeping and no broom to sweep up all the fallen palapa grass from the roof of the apt which seems to fall daily."