I unfortunately had a terrible experience at this hotel during my 8 night stay between 24 april and 2 May 2025.
On my first morning i was advised which beach chairs i was permitted to use. One hour later another staff member advised me i had to leave my beach chair as she had a reservation of non hotel guests arriving. Despite there being many ither chairs available, she insisted i abandon my chair. This was reported and i went to an another area of the beach for a chair.
Upon arriving in this new area, the male worker informed me i had to pay for a chair.i advised him i was a guest and showed him my bracelet but he insisted i had to pay him to use the chair. This hapoened two days in a row.
My hotel room was directly above the beach club restaurant and i overheard the waitress say she could wait until the lady (myself)leaves the hotel.
On my last three nights, there was massive construction in the middle of the night consisting of chain saws, drilling and hammering. The times were between 11pm and 5 am. I have videos of the 3 separate nights with construction as i had to go to the lobby in the middle of the night as a single female and no assistance was provided.
Despite my complaints and contunied requests to speak with a manager, i was told the manager would not arrive until after my check out time. After i checked out, the hotel did not reponse to a single message, call, or email. I am disturbed by this and will be seeking legal action. Please beware of this prop
